Mandisa Mashiya
Councillor
East London
Summary
Accomplished Organizational Development Consultant with a proven track record at Buffalo City Metropolitan Municipality, enhancing community engagement and operational efficiency Expert in strategic planning and stakeholder management, leveraging creativity and innovation alongside interpersonal skills to drive significant improvements and foster robust community relations.
Hardworking OD consultant & Councilor dedicated to drafting and implementing fair and proactive laws. Competent in staying on top of present-day events, political changes, and international trends. Bringing 26 years of experience in Local government and passion to make positive impact on Buffalo City Local Government and Eastern Cape region.
Overview
29
29
years of professional experience
Work History
PR Councilor
Buffalo City Metropolitan Municipality
11.2021 - Current
- Oversight on Executive and Administration through effective participation in Council and Section 79 Committees
- Working closely with Constituencies to encourage public participation.
- Reviewed proposed legislation, advocating for policies that positively impacted community at large.
- Encouraging community members to attend community meetings to encourage open dialogue between residents and local government representatives.
- Collaborate with other council members to develop community based programs for community growth.
- Enhanced public awareness of available resources through regular communication and social media updates.
- Improved community engagement by developing and implementing outreach programs.
- Established partnerships with local non-profits to address pressing social issues such as homelessness ; local economy ; rural development ; Youth development.
- Participated in budget planning sessions, ensuring responsible allocation of funds for key projects and programs.
- Addressed constituent concerns, providing timely assistance and effectively resolving issues.
Independent Contractor : HR & OD Consultant
African Transformation Movement
05.2019 - 06.2024
- Providing Professional services to the client on Organizational Development; Human Resource Management & Development
- Assist client to implement its policies to ensure Labour Legislative Compliance .
- Developing Change Management & Team Building programs
Organizational Development Consultant
PricewaterhouseCoopers
08.2016 - 03.2019
- Designed and delivered workshops on various topics, such as leadership development, conflict resolution, and time management.
- Enhanced organizational performance for specific client Municipalities by conducting comprehensive assessments and providing tailored recommendations for improvement.
- Spearheaded change initiatives that resulted in significant improvements in operational efficiency across various departments within client companies.
- Promoted a culture of continuous learning within client organizations by designing innovative professional development programs tailored to individual needs.
- Supported clients Municipalities in the planning and execution of their strategic objectives ( IDP and Annual Reports) by offering expert guidance on best practices for organizational development.
- Managed multiple projects simultaneously while maintaining a strong focus on quality assurance standards throughout all deliverables.
General Manager: Human Resources
Buffalo City Metropolitan Municipality
04.2013 - 12.2015
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Manage departmental financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulated policies and procedures to streamline operations.
- Collaborated effectively with cross-functional teams on various projects/initiatives aimed at enhancing organizational performance results.
- Implement diversity management strategy to a diverse teams of employees fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed Employee performance , Job evaluations, and organizational development .
- Introduced new methods, practices, and systems to reduce turnaround time.
- Managed recruitment, hiring ; Labour Relations and employee Payroll.
Corporate Services Director
Great Kie Local Municipality
01.2013 - 03.2013
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Worked closely with organizational leadership and Municipal Council to guide Municipal strategy.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Managed daily operations while overseeing multiple departments ( Human Resources; Council Secretarial Support and Information Technology) to foster increased productivity.
Owner & Organizational Development Consultant
AKHANI Consultants
07.2007 - 12.2012
- Provide professional services to various clients on Organizational Development, Human Resource Management & Development,Labour Legislative Compliance,Change Management & Team Building
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with Clients for better pricing and terms, reducing overall costs for the business.
- Consulted with customers to assess needs and propose optimal solutions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
- Trained and developed team members to build human capital.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
Part Time Lecture (Project Management & Business)
MSC College
01.2005 - 12.2007
- Facilitated and lectured students on Project Management Year 2
- Facilitated and lectured students on Business Management Year 1.
- Administered test, assignments; projects and examinations
- Provided and reported to the college on student class attendance & performance .
Manager Development & Performance
Buffalo City Municipality
09.2003 - 06.2007
- Managing the department in the following areas: Human Resources, Employee Wellness; Organizational Design and Development; and Employee Performance Management
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction ( Line Managers ) by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Facilitated Policy Review & Formulation;· Department’s Strategy Formulation, Review & Implementation
Human Resource Manager
South African Ports Operations (TRANSNET)
02.2002 - 08.2003
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Facilitated open communication channels between employees and management by conducting regular employee meetings or Labour forums .
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
Senior & Acting Principal Personnel Officer
Buffalo City Municipality (ELTLC)
11.1998 - 01.2002
- Administered recruitment to attract top talent, consistently filling vacancies with qualified candidates.
- Streamlined HR processes for increased efficiency in benefits administration and payroll management.
- Conducted and administered Induction Programme & Probation.
- Administered Study Loans/Bursary and In-Service Training
- Administered leave and overtime
Personnel Clerk
Queenstown Municipality (TLC)
07.1995 - 10.1998
- Streamlined recruitment processes for faster candidate selection and improved hiring rates.
- Provided information and answered questions via in-person, telephone and electronic means.
- Provided support during performance review cycles, facilitating effective communication between staff members and supervisors.
- Coordinated onboarding activities for new hires, resulting in a smoother integration into the company culture.
- Compiled comprehensive reports on staffing metrics, enabling informed decision-making by management.
- Assisted in payroll processing, ensuring timely and accurate salary disbursement to all employees.
Education
No Degree - Certificate in Municipal Management
University of Pretoria
Pretoria, South Africa 04.2001 -
Honours : Bachelor of Arts ( Psychology) - Psychology
Fort Hare University
Alice, EC 04.2001 -
Skills
Creativity and Innovation
Community Engagement
Budgeting and finance
Research and analysis
Stakeholder Management
Strategic Planning & Management
Organizational Development Skills
Interpersonal Skills
Campaign Planning
Problem-solving aptitude
Policy Review
Analytical Skills
Languages
Xhosa
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Timeline
PR Councilor
Buffalo City Metropolitan Municipality
11.2021 - Current
Independent Contractor : HR & OD Consultant
African Transformation Movement
05.2019 - 06.2024
Organizational Development Consultant
PricewaterhouseCoopers
08.2016 - 03.2019
General Manager: Human Resources
Buffalo City Metropolitan Municipality
04.2013 - 12.2015
Corporate Services Director
Great Kie Local Municipality
01.2013 - 03.2013
Owner & Organizational Development Consultant
AKHANI Consultants
07.2007 - 12.2012
Part Time Lecture (Project Management & Business)
MSC College
01.2005 - 12.2007
Manager Development & Performance
Buffalo City Municipality
09.2003 - 06.2007
Human Resource Manager
South African Ports Operations (TRANSNET)
02.2002 - 08.2003
No Degree - Certificate in Municipal Management
University of Pretoria
04.2001 -
Honours : Bachelor of Arts ( Psychology) - Psychology
Fort Hare University
04.2001 -
Senior & Acting Principal Personnel Officer
Buffalo City Municipality (ELTLC)
11.1998 - 01.2002
Personnel Clerk
Queenstown Municipality (TLC)
07.1995 - 10.1998
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