MANDISA KHUMBUZA
Pinetown
Summary
I am a Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Sales Consultant Representative
TELKOM MOBILE
04.2018 - 04.2023
- Answering questions about a company's products or services, Processing orders and transactions, Resolving issues and troubleshooting technical problems, Delivering information about a company's offerings, Providing proactive customer outreach, Handling customer complaints, Collecting and analyzing customer feedback
- Developed strong rapport with customers and created positive impression of business.
- Listened to customer needs and desires to identify and recommend optimal products.
Customer Service Representative
Aegis Outsourcing
06.2016 - 02.2018
- Build customer satisfaction, Handling customer complaints, Sell relevant products and services to customer
Sales Representative
Vivo Official Smartphone
09.2023 - 04.2024
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Streamlined sales processes by identifying inefficiencies and implementing improvements for enhanced productivity.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Customer Service Representative
WNS GLOBAL
05.2023 - 08.2023
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Grade 12 - undefined
OUR LADY OF THE ROSARY SECONDARY
Skills
Clerical, client relations, communication, computer, coordinate office activities, correspondence, customer service, data entry, delivering mailundefined
Notice Period
Negotiable
Personal Information
- Date of Birth: 10/20/89
- Nationality: South African
- Marital Status: Single
References
- Perth Delais ( Manager) : 0658406613
- Senzekile Myeza (Team Leader): 0658212344
- Tyrone Zitha ( Manager) : 0614327188
- Sandile Ngcobo ( Manager) : 0813850817
Certification
Safety Management training course ( Samtrac)
Timeline
Sales Representative
Vivo Official Smartphone
09.2023 - 04.2024
Customer Service Representative
WNS GLOBAL
05.2023 - 08.2023
Apply health and safety to a work area
06-2022
Safety Management training course ( Samtrac)
09-2021
Sales Consultant Representative
TELKOM MOBILE
04.2018 - 04.2023
Customer Service Representative
Aegis Outsourcing
06.2016 - 02.2018
Grade 12 - undefined
OUR LADY OF THE ROSARY SECONDARY
Similar Profiles
Mohale TshwaleMohale Tshwale
Ops Specialist :Mobe Core Operations at Telkom MobileOps Specialist :Mobe Core Operations at Telkom Mobile
Errol AndrewsErrol Andrews
Customer Representative at Telkom MobileCustomer Representative at Telkom Mobile
Babalwa PhillipsBabalwa Phillips
Call Centre Agent at Startek - Telkom mobileCall Centre Agent at Startek - Telkom mobile
Zamantshali DlaminiZamantshali Dlamini
LECTURER: GENDER AND RELIGION at University of KwaZulu-NatalLECTURER: GENDER AND RELIGION at University of KwaZulu-Natal
Sphamandla NtanziSphamandla Ntanzi
Resilience Engineer at Old MutualResilience Engineer at Old Mutual