Summary
Work History
Education
Skills
Timeline
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Mandisa Biyela

Summary

  • I am enthusiastic, self-motivated, reliable, responsible and hard working person. A mature team worker and adaptable to all challenging situations. Able to work well both in a team environment as well as using own initiative. I am able to work under pressure and adhere to strict deadlines.

Work History

In-service Training

07.2023 - 12.2023

Company: uShaka Marine World

Duration: From July 2023 to December 2023 (contract ended)


DUTIES

  • Ensuring the daily registers (Booking forms, indemnities, clipboards and other tools) are ready for the day's operation.
  • To capture and report the daily performance record data to management.
  • Receiving and answering guest inquiries at reception and how to direct calls to the relevant people.
  • Responsible for the daily tickets sales for the park and all water related activities.
  • Collecting payments from customers for the park tickets, including cash, credit card transactions and EFTs.
  • Checking the validity of guest tickets prior scanning them through the turnstiles.
  • Prepare shift report for daily ticket sales and do reconciliation at the end of the shift.



References


Elias Lwaboshi

Manager

Tel: +27 31 328 8150

E:elwaboshi@ushakamarineworld.co.za


Menzi Ngubane

ticketing Manager

Tel: 072 636 6731



Education

University of Zululand
Richards Bay (Campus), South Africa

Skills

  • Customer service
  • Communication skills
  • Multitasking skills
  • Interpersonal skills
  • Attention to detail
  • Team work

    • Computer Skills

    Strong Microsoft office skills:

    (Microsoft word, powerpoint, excel and outlook)

Timeline

In-service Training

07.2023 - 12.2023

University of Zululand

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Mandisa Biyela