Mandisa Afrika Mbalula
Kempton Park
Summary
Dynamic leader with a proven track record at Tirisan Tech Solutions, adept in staff training and development, and performance analysis, enhancing team efficiency and stakeholder satisfaction. Skilled in team leadership and sales tracking, consistently achieving and surpassing company goals. Motivated HR Manager with background overseeing HR policies and procedures while supervising department staff. Expert at directing wide-ranging human resources responsibilities by tackling, prioritizing and delegating tasks to staff. Focus on remaining competitive among industry companies by creating desirable culture and programs. Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Bid Manager
Tirisan Tech Solutions
12.2019 - Current
- Company Overview: Tirisan is a Software Development company with over 90% of their projects in the government sector
- Tirisan manages the turn-key project system development life cycle including change management, infrastructure, support, and stakeholder facilitation for all their projects
- Add new enquiries to the internal database
- Responsible for outsourcing hardware equipment, compare prices and negotiate better deal before procuring any equipment
- Making sure the procured equipment is delivered on time as per the agreed dates by constantly following up with the suppliers
- Provide report to the CEO of procured stock against what is delivered
- Liaise with relevant departments regarding any required documentation/ information
- Communicating with internal and external stakeholders
- Maintain tender database by scanning complete submission, copying and filing a hard copy and updating tender reports as required
- Proactively manage submission deadlines
- Making sure that compliance documents are up to date
- Assist the technical team with the production of tender documentation, prior to submissions
- Actively looking for opportunities on the e-tender platforms
- Finalize the submission by managing the printing of the full submission pack, quality controlling the inputs, verifying the compliance with the tender requirements and guidelines within the deadlines
- Preparing and arranging meetings for: specification, briefing session/ information session and site inspections
- Understanding the rules of tendering
- Undertaking a Bid exercise to decide whether to make a submission or not based on meeting requirements
- Tirisan is a Software Development company with over 90% of their projects in the government sector
- Tirisan manages the turn-key project system development life cycle including change management, infrastructure, support, and stakeholder facilitation for all their projects
HR Manager
Tirisan Tech Solutions
08.2019 - Current
- Managing all day-to-day HR administration tasks
- Ensuring that all employees and HR records are accurate and up to date
- Responsible for all the recruitment processes until appointment of a candidate
- Bridging management and employee relations by addressing demands, grievances or any other issues that may arises
- Prepare and process payroll on sage system by capturing employee information like unpaid leaves to be processed, annual leave taken e.tc and send the payroll to the CFO to authorize and do payments
- Preparing offer of employment and making sure that Infrastructure manager prepares all the resources that a new employee will need things like work email and laptop
- Administration of employee's termination
- Working with the company directors in the development of performance review processes and reward schemes
- Administering leave request
- Inducting new staff and overseeing probationary periods
- Working with the company directors in development of workplace policies
- Setting rules for promotion
- Dealing with laws affecting employment
- Being aware of external factors that might affect the performance of employees
Project Co-ordinator
Tirisan Tech Solutions
12.2020 - 03.2022
- Ensure that each crew has the tools it needs to meet project milestones, in this case it included laptops and wifi connectivity as and when required to do the training and support
- Create project schedules that include materials estimates and manpower needs to be submitted to management
- Assist in documenting project phases and creating summary reports for company management
- Work with field personnel to handle project issues as they arise
- Build a strong team by cultivating relationships between each crew and illustrating how individual team members affect the success of the entire project
- Managing stakeholders' relationship
- Managing people effectively
Finance Manager
Tirisan Tech Solutions
05.2020 - 06.2021
- Payroll - administering the payroll function for 30 employees
- Compiling, sorting, and verifying the accuracy of data entered
- Capturing data onto the system, new employees, leave data, deductions and submissions using SAGE system
- Doing SARS PAYE returns
- Distributing pay slips
- Management Reports-Preparing and presenting monthly financials to the CEO
- Managing weekly/monthly petty cash for office expenses
- Preparing and issuing of supplier's invoices
- Allocating supplier invoices against payments released
- Processing credit notes
- Managing the filing and administration of the finance department
- Ensuring that all petty cash transactions have supporting documentations
Branch Manager
Foschini Group
01.2013 - 07.2019
- Company Overview: Foschini group is listed on the Johannesburg Stock Exchange (JSE) Limited since 1941, TFG is regarded as one of the foremost independent chain-store groups in South Africa
- The group has a successful track record when it comes to delivering desirable returns for investors and aims to continue to achieve this through a strategic focus on customer experience
- Headquartered in Cape Town, South Africa, TFG has a portfolio of 29 leading retail brands, with over 4200 outlets in 26 countries, on five continents
- Scheduling and assigning employees on a daily, weekly, and monthly basis
- Doing daily banking of the store and provide a monthly report for the Area Manager
- Conduct weekly trainings for personnel
- Controlling of a daily, monthly, and yearly expenses
- Making sure that external orders for our customers arrives at the specified promised time
- Responsible for inventory management
- Making sure that SHE standards are implemented and always followed
- Secure merchandise by implementing security systems and measures
- Maintain the stability and reputation of the store by always complying with the legal requirements
- People management including recruiting, training, and development of employees
- Responsible for employee relations
- Maintaining the sales environment of the store
- Managing the assets of the store
- Ensure customer satisfaction by executing the company's customer service strategy and fulfilling the demands of the customers
- Responsible for a project of Store Opening in Mall of Africa
- Training upcoming and new store managers
- Foschini group is listed on the Johannesburg Stock Exchange (JSE) Limited since 1941, TFG is regarded as one of the foremost independent chain-store groups in South Africa
- The group has a successful track record when it comes to delivering desirable returns for investors and aims to continue to achieve this through a strategic focus on customer experience
- Headquartered in Cape Town, South Africa, TFG has a portfolio of 29 leading retail brands, with over 4200 outlets in 26 countries, on five continents
Education
National Diploma - Retail Business Management
01.2005
Skills
- Staff training and development
- Team leadership
- Performance analysis
- Team recruiting and onboarding
- Appointment scheduling
- Customer billing
- Multitasking Abilities
- Operating procedures and policies
- Professionalism
- Sales tracking
Personal Information
- Date of Birth: 10/28/84
- Nationality: South African
Certification
- HR Diploma
- Supply Chain Diploma
- Recruitment and Onboarding Process Certificate
- Introduction to Training of Trainers Certificate
- Change Management Certificate
Industryexperience
- Public Sector
- Retail Sector
- ICT Sector
Keyworkreferences
- Mr Mpho Basitere, Tirisan Tech Solutions, +2711 542 8960, +2771 3832352
- Mrs Pensive Ndlovu, Foschini Group, +2711 922 8000, +2783 256 1186
- Mr Casius Ngcangca, Pepkor Group, +2783 402 2522
Languages
Xhosa
First Language
English
Advanced (C1)
C1
Afrikaans
Upper Intermediate (B2)
B2
Timeline
Project Co-ordinator
Tirisan Tech Solutions
12.2020 - 03.2022
Finance Manager
Tirisan Tech Solutions
05.2020 - 06.2021
Bid Manager
Tirisan Tech Solutions
12.2019 - Current
HR Manager
Tirisan Tech Solutions
08.2019 - Current
Branch Manager
Foschini Group
01.2013 - 07.2019
National Diploma - Retail Business Management
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