Mandipa Madzima
Summary
Empathetic and persuasive individual with background in evaluating and addressing individual client needs and concerns. Experienced at conducting individual and group interviews to assess needs and situations. Responds calmly to manage crisis and emergency situations.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Social worker
Mavambo Orphan Care
Harare, Mashonaland
05.2021 - Current
- Responded calmly to manage crises and emergency situations.
- Built positive, productive client relationships for enhanced social support.
- Collaborated with other professionals in health and social care to coordinate holistic support.
- Promoted independence and positive wellbeing when working with vulnerable adults and children.
Social work assistant
Deaf Zimbabwe Trust School
Harare, Mashonaland
03.2018 - 11.2019
- Responded calmly to manage crises and emergency situations.
- Established and maintained working relationships with clients based on trust and non-judgement.
- Safeguarded client information with strict adherence to privacy and data security policies.
- Helped service users to gain ability to function independently in society.
Education
Bachelor of Science - Social Work
University of Zimbabwe
Harare 08.2015 - 12.2019
Skills
- Excellent interpersonal skills
- Substance abuse treatment
- Grief and bereavement counselling
- Attentive listener
- Community outreach expert
- Behavioural therapy
- Family maintenance
- Empathetic
- Active listening
- Confidential documentation and record-keeping
- Child welfare and protective services
- Crisis Intervention
Languages
German
Beginner
English
Advanced
Affiliations
- Gardening
- Cooking
Certification
Class 4 Driver's License
German Language A1 Certificate
References
References available upon request.
Timeline
Social worker
Mavambo Orphan Care
05.2021 - Current
Social work assistant
Deaf Zimbabwe Trust School
03.2018 - 11.2019
Bachelor of Science - Social Work
University of Zimbabwe
08.2015 - 12.2019
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