Mandikho Mnqayi
Amanzimtoti
Summary
Passionate Sales Representative experienced in retail and wholesale environments. Achieved customer retention goals through relationship building and advanced product knowledge, while managing teams and maintaining composure under pressure to meet deadlines.
Overview
1
1
Language
3
3
years of post-secondary education
15
15
years of professional experience
Work History
Sanulac Sales Representative
Pack n stack
10.2025 - Current
- Collaborated with team to meet client targets
- Setting up targets for all Wholesale reps
- Collecting price survey and sharing with a client
- Delivered stock on hand reports for top 20 customers to mitigate risks
- Working with buyers to achieve sales budgets
- Conducted sales reviews with buyers or owners to enhance customer relationships
- Helping reps with pull through strategies
- Processed customer claims to ensure timely resolution.
- Planning region Activations
Field Operation Manager
Pack n stack
08.2023 - 10.2025
- Field Operation Manager kzn cbd Wholesale and Independent Wholesale
- Led sales and staff operations to achieve targets
- Coordinated supplier relationships to optimize inventory management
- Delivering the best customer service from shelf execution
- Managed to increase range for all our clients
- Collaborated with Beiersdorf to improve product distribution strategies.
- Worked with Berroca to ensure timely delivery of products.
- Assisted Reckitt in managing supply orders effectively.
- Managed activities in Miami to improve customer satisfaction.
- Collaborated with Kimberly Clark to streamline product flow.
- Kimberly Clark
Field Operation Manager
Pack n stack
04.2021 - 07.2023
- Coordinated supplier relationships to ensure timely delivery of products.
- Executed sales strategy while nurturing customer relationships
- Ensured client expectations met through effective in-store execution
- Opened new accounts for Beiersdorf in Wholesale customers to increase sales
- Increased listing in Spar Channel, Rolyats group more than 50 SKUs were listed for BDF
- Promoted Beiersdorf products in retail outlets.
- Executed marketing campaigns for Mars to boost sales.
- Supported Nando's brand presence at local promotions.
- Enhanced visibility of Berocca through in-store displays.
- Oversaw Reckitt product launches in retail spaces.
- Implemented in-store displays for Colgate to attract customers.
- Executed sales initiatives for Kimberly Clark brands.
Field Marketer 3/ Junior Rep
Pack n stack
01.2020 - 03.2021
- Managed sales and staff to drive performance and meet targets
- Developed strong customer relationships through effective communication and support
- Managing clients' score cards to increase sales
- Executing clients' instore promotions to increase sales
- Created new product listings to enhance visibility and attract customers to increase clients' sales
- Negotiating extra space and putting displays to increase sales
- Managed Beiersdorf product distribution
- Coordinated Mars product placements
- Supported Nandos marketing campaigns
- Managed Berocca product inventory
- Executed Reckitt promotional strategies
- Oversaw Colgate product launches
- Coordinated Kimberly Clark product displays
- Executed Simba marketing promotions
- Managed Miami product distribution
Field Marketer 3/Junior Rep
Pack n stack
09.2018 - 01.2020
- Managed all sales channels in South Coast area of Durban.
- Promoted new products while maintaining and expanding accounts to increase client retention.
- Developed and implemented innovative sales strategies to enhance revenue.
- Interacted in person and over the phone with customers regarding their inquiries, issues, and concerns.
- Interacted with clients to better comprehend needs and provide top-notch service.
- Interacted with clients to address issues and cater to their various demands.
- Maintained fruitful connections with repeat clients by providing excellent after-sale service.
- Coordinated relationships with various suppliers.
- Cultivated strong relationships with repeat clients through exceptional after-sale support.
- Processed product returns to remove damaged items from inventory, facilitating replenishment.
- Worked together with teammates to attain desired outcomes.
- Created and upheld respectful and productive working relationships.
- Information and team communications for meetings were developed.
- Promoted new products and successfully expanded accounts to improve client retention.
- Negotiated and got all extra space on sales floor.
- Developed strong customer relationships to enhance loyalty and retention.
Field Marketer
Pack n Stack
06.2017 - 09.2018
- Coordinated suppliers to ensure proper execution of in-store promotions and compliance with brand standards
- Coordinated product launch for Bayer
- Coordinated sales for Energize Batteries
- Coordinated logistics for Mars products
- Oversaw product distribution for Simba
- Oversaw distribution of Staedtler products
- Managed product distribution for Kimberly Clark
- Managed inventory for Beiersdorf products
- Managed inventory for Colgate products
- Supervised product placement for Reckitt
- Led small team, providing guidance on company expectations and best practices
- Managed operations for Nandos restaurant
- Maintained accurate reports to ensure inventory counts matched actual stock levels
- Oversaw operations in Miami location
Field Marketer
Rieses food
06.2013 - 06.2017
- Oversaw sales activities to increase revenue through strategic planning and execution
- Negotiated space on sales floor, optimizing layout for enhanced sales opportunities
- Managing day to day operations
- Sent daily operation contact report via email to ensure team alignment and communication
- ensuring shelves are well maintained
- Placing orders
- Reason for leaving: I wanted growth
merchandiser
Spar winklespruit
02.2012 - 05.2013
- Stocked shelves efficiently to ensure product availability
- Rotated stock to maintain freshness and organization
- Assisted clients with inquiries and resolved issues to enhance customer satisfaction
- Reason for leaving: I wanted growth
Education
WHOLESALE AND RETAIL OPERATIONS SUPERVISION NQF LEVEL 4 -
SETA
Durban 02.2024 - 01.2025
Generic Management NQF LEVEL 4 -
SETA
Durban 01.2021 - 01.2022
High School - Matric
Zwelitsha High School
South Coast Durban , South africa 09.2009 - 01.2011
Skills
- Sales Strategy
- Sales strategy execution
- Inventory management
- Client relations
- Client Engagement
- Collaboration
- Problem solving
- Problem solving
Languages
IsiZulu
Second Language
English
Personal Information
- ID Number: 9102135919087
- Ethnicity: African
- Gender: Male
- Nationality: South African
- Marital Status: Single
Languages
English
Beginner
A1
Timeline
Sanulac Sales Representative
Pack n stack
10.2025 - Current
WHOLESALE AND RETAIL OPERATIONS SUPERVISION NQF LEVEL 4 -
SETA
02.2024 - 01.2025
Field Operation Manager
Pack n stack
08.2023 - 10.2025
Field Operation Manager
Pack n stack
04.2021 - 07.2023
Generic Management NQF LEVEL 4 -
SETA
01.2021 - 01.2022
Field Marketer 3/ Junior Rep
Pack n stack
01.2020 - 03.2021
Field Marketer 3/Junior Rep
Pack n stack
09.2018 - 01.2020
Field Marketer
Pack n Stack
06.2017 - 09.2018
Field Marketer
Rieses food
06.2013 - 06.2017
merchandiser
Spar winklespruit
02.2012 - 05.2013
High School - Matric
Zwelitsha High School
09.2009 - 01.2011