Manase Nikelo
WITSIESHOEK
Summary
Proven leader in streamlining operations at Zolu Trading, enhancing inventory accuracy and boosting customer satisfaction. Skilled in financial operations management and team building, demonstrated through collaborative efforts leading to significant operational improvements. Excelled in leveraging Microsoft Office to maintain precise records, contributing to informed decision-making and operational efficiency.
Overview
2
2
years of professional experience
Work History
Store Administrator
Zolu Trading
Phuthaditjhaba
07.2023 - Current
- Maintained a clean and orderly back-office space; optimized storage solutions and streamlined overall functionality.
- Maintained accurate financial records, allowing management to make informed decisions based on up-to-date information.
- Handled customer complaints professionally, resolving issues quickly to maintain client satisfaction levels.
- Provided exceptional customer service at all times while addressing inquiries about products, returns or other concerns.
- Managed inventory control, cash control, and store opening and closing procedures.
Presiding Officer
IEC
Phuthaditjhaba
05.2024 - 05.2024
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Deputy Presiding Officer
IEC
Phuthaditjhaba
05.2024 - 05.2024
- Collaborated with multiple departments to develop effective strategies for case management and resource allocation.
- Increased productivity by developing comprehensive project timelines and monitoring progress closely.
- Participated in ongoing professional development opportunities, staying current on industry best practices and emerging trends in law enforcement.
- Provided thorough training to junior officers, fostering professional growth and skill development.
- Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.
Registration Supervisor
IEC
Phuthaditjhaba
02.2024 - 02.2024
- Mentored new staff members, providing support and guidance to help them achieve success in their roles.
- Promoted a positive work environment through clear communication, effective leadership, and recognition of employee achievements.
- Oversaw daily operations of the registration department, maintaining a high level of accuracy and integrity in record keeping.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Registration Officer
Statssa
Phuthaditjhaba
11.2023 - 11.2023
- Enhanced data accuracy by meticulously reviewing and verifying submitted documents during the registration process.
Field Worker
Statssa
Phuthaditjhaba
03.2022 - 04.2023
- Enhanced team collaboration through clear communication and mutual support during field tasks.
- Conducted field surveys to collect data on wildlife populations and habitats.
- Improved field productivity by implementing efficient work procedures and time management strategies.
- Contributed to the achievement of project milestones by consistently meeting deadlines for assigned tasks.
- Communicated with coworkers and management to report challenges.
Education
Higher Certificate In Accounting Science - Accounting
University of South Africa
Pretoria Primary Agriculture Level 2 - Agricultural Business
Maluti Tvet College
Harrismith 2020
National Senior Certificate -
Morena Mokopela
Phuthaditjhaba 12.2018
Skills
Team Building
Financial operations management
Accurate money handling
Mathematical aptitude
Sales expertise
Customer Relations
Opening and closing procedures
Systems and software programs
Relationship building and management
Bank deposit procedures
Microsoft and WPS office
Data capturing
Timeline
Presiding Officer
IEC
05.2024 - 05.2024
Deputy Presiding Officer
IEC
05.2024 - 05.2024
Registration Supervisor
IEC
02.2024 - 02.2024
Registration Officer
Statssa
11.2023 - 11.2023
Store Administrator
Zolu Trading
07.2023 - Current
Field Worker
Statssa
03.2022 - 04.2023
Higher Certificate In Accounting Science - Accounting
University of South Africa
Primary Agriculture Level 2 - Agricultural Business
Maluti Tvet College
National Senior Certificate -
Morena Mokopela