Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manase Nikelo

WITSIESHOEK

Summary

Proven leader in streamlining operations at Zolu Trading, enhancing inventory accuracy and boosting customer satisfaction. Skilled in financial operations management and team building, demonstrated through collaborative efforts leading to significant operational improvements. Excelled in leveraging Microsoft Office to maintain precise records, contributing to informed decision-making and operational efficiency.

Overview

2
2
years of professional experience

Work History

Store Administrator

Zolu Trading
Phuthaditjhaba
07.2023 - Current


  • Maintained a clean and orderly back-office space; optimized storage solutions and streamlined overall functionality.
  • Maintained accurate financial records, allowing management to make informed decisions based on up-to-date information.
  • Handled customer complaints professionally, resolving issues quickly to maintain client satisfaction levels.
  • Provided exceptional customer service at all times while addressing inquiries about products, returns or other concerns.
  • Managed inventory control, cash control, and store opening and closing procedures.

Presiding Officer

IEC
Phuthaditjhaba
05.2024 - 05.2024


  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail while completing assignments.
  • Learned and adapted quickly to new technology and software applications.
  • Resolved problems, improved operations and provided exceptional service.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Deputy Presiding Officer

IEC
Phuthaditjhaba
05.2024 - 05.2024


  • Collaborated with multiple departments to develop effective strategies for case management and resource allocation.
  • Increased productivity by developing comprehensive project timelines and monitoring progress closely.
  • Participated in ongoing professional development opportunities, staying current on industry best practices and emerging trends in law enforcement.
  • Provided thorough training to junior officers, fostering professional growth and skill development.
  • Maintained safety in high-stress situations by effectively diffusing conflicts and providing clear instructions.

Registration Supervisor

IEC
Phuthaditjhaba
02.2024 - 02.2024


  • Mentored new staff members, providing support and guidance to help them achieve success in their roles.
  • Promoted a positive work environment through clear communication, effective leadership, and recognition of employee achievements.
  • Oversaw daily operations of the registration department, maintaining a high level of accuracy and integrity in record keeping.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.

Registration Officer

Statssa
Phuthaditjhaba
11.2023 - 11.2023
  • Enhanced data accuracy by meticulously reviewing and verifying submitted documents during the registration process.

Field Worker

Statssa
Phuthaditjhaba
03.2022 - 04.2023
  • Enhanced team collaboration through clear communication and mutual support during field tasks.
  • Conducted field surveys to collect data on wildlife populations and habitats.
  • Improved field productivity by implementing efficient work procedures and time management strategies.
  • Contributed to the achievement of project milestones by consistently meeting deadlines for assigned tasks.
  • Communicated with coworkers and management to report challenges.

Education

Higher Certificate In Accounting Science - Accounting

University of South Africa
Pretoria

Primary Agriculture Level 2 - Agricultural Business

Maluti Tvet College
Harrismith
2020

National Senior Certificate -

Morena Mokopela
Phuthaditjhaba
12.2018

Skills

Team Building

Timeline

Presiding Officer

IEC
05.2024 - 05.2024

Deputy Presiding Officer

IEC
05.2024 - 05.2024

Registration Supervisor

IEC
02.2024 - 02.2024

Registration Officer

Statssa
11.2023 - 11.2023

Store Administrator

Zolu Trading
07.2023 - Current

Field Worker

Statssa
03.2022 - 04.2023

Higher Certificate In Accounting Science - Accounting

University of South Africa

Primary Agriculture Level 2 - Agricultural Business

Maluti Tvet College

National Senior Certificate -

Morena Mokopela

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Manase Nikelo