Job Search Status
Open to workDesired start date: Immediately
Open To Work
Mamosoang Bud-M'belle
Pretoria,GP
Work Preference
Summary
Dynamic Case Management Supervisor with a proven track record of enhancing service delivery and team performance through effective communication and strategic problem-solving.
Results-driven professional with extensive experience in case management and team supervision. Known for implementing quality assurance protocols and mentoring staff to achieve optimal outcomes, ensuring compliance with policies and enhancing service efficiency.
Accomplished leader skilled in streamlining workflows and improving case management processes. Focused on driving initiatives that promote collaboration and enhance client care within multidisciplinary teams.
Experienced with managing diverse caseloads and leading dedicated teams to deliver optimal client outcomes. Utilizes strong communication and problem-solving skills to address and resolve client issues effectively. Track record of implementing efficient workflows and fostering collaborative team environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Case Management Supervisor
Department of Correctional Services
Pretoria, South Africa
11.2010 - 12.2022
- Guided and supervised [Type] programs to promote social work and case management principles.
- Leveraged case management tools and conflict management techniques to help interdisciplinary teams achieve optimal outcomes.
- Implemented quality assurance protocols to evaluate the effectiveness of case management services.
- Trained and mentored staff on effective case management strategies and best practices.
- Supervised case management processes to ensure compliance with correctional policies and procedures.
- Led initiatives to streamline workflows, reducing redundancy in case documentation processes.
- Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.
Junior Manager
Goverment
SOUTH AFRICA
11.2009 - 12.2022
- Led operational initiatives to improve service delivery efficiency and workflow processes.
- Developed training programs for staff, enhancing team performance and knowledge retention.
- Managed project timelines and resources to ensure successful completion of government initiatives.
- Collaborated with cross-functional teams to streamline communication and project execution.
Secretary
Department of Correctional Services
Pretoria, South Africa
03.2004 - 12.2022
- Coordinated meetings and events, ensuring seamless logistics and communication.
- Managed executive schedules, prioritizing appointments and travel arrangements.
- Maintained confidential files and documents, enhancing information retrieval processes.
- Developed efficient office systems, streamlining workflow across departments.
- Implemented best practices for record-keeping, improving accuracy of information management.
- Served as primary liaison between executives and external stakeholders, facilitating effective communication.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.
Education
Purchasing Management
Damelin
Pretoria, South Africa07-2004
Skills
- Leadership qualities
- Team management
- Cultural history
- Technology proficiency
Certification
- Certified Public Induction Programme, palama - [2009] Services
- Licensed 124321 - 2010
Timeline
Case Management Supervisor
Department of Correctional Services
11.2010 - 12.2022
Junior Manager
Goverment
11.2009 - 12.2022
Secretary
Department of Correctional Services
03.2004 - 12.2022
Purchasing Management
Damelin
own business for trend services.
I am running my own private company where i oversee everything , when put emphasis on trend
services for my Company because it is a client based customer provision company its unique qualities allows the employer to use vast ideas to touch and feed client with complete amicable service. eg renting out a2/ 3 bedroom fully furnished prepaid flat , you experience a lot more than what you pay, hence its trend services. to the government Correctional Services when trend service you'll be more out to reach and instill surety to employees who are in doubt especially when it comes to merits because of accurate reporting and adhering to the Department drive for that particular season. eg operation hlasela, Vala ,Vuka encouraging employees not to sleep on the jod instead trend service by allowing them understand or see the danger of sleeping on duty and the benefit of not sleeping on duty.