Mamoraswi Mary Mampshika
Control Supervisor
Alexandra,SAndton
Summary
A highly motivated and experienced administrative professional with over 20 years of diverse industry experience in insurance, security, and retail sectors. Skilled in office management, security operations, team leadership, and HR administration. Proficient in coordinating day-to-day activities, overseeing operations, and improving efficiencies. Seeking a challenging opportunity to apply my skills in a dynamic and growth-oriented organization.
Overview
29
29
years of professional experience
Work History
Supervisor / Team Leader
Imvula Quality Protection
09.2017 - Current
- Operational Oversight
- Oversee the deployment of security officers to sites across the country, ensuring optimal staffing and compliance with contractual requirements.
- Monitor guard patrols, CCTV systems, and overall site security operations to maintain service quality and incident readiness.
- Manage the allocation of resources for new or ad hoc sites, ensuring accurate deployment and officer posting.
- Reporting and Performance Management
- Compile and prepare daily, weekly, and monthly reports on security operations and performance metrics.
- Coordinate the collation of incident reports and ensure timely submission to the Operations Department.
- Conduct performance reviews of security personnel and provide feedback to management.
- HR and Administrative Functions
- Manage staff rostering to ensure adequate site coverage and adherence to labour regulations.
- Support HR processes, including disciplinary actions, performance appraisals, and attendance management.
- Maintain accurate administrative records for staff and operations
Administrator (Contracted to MTN SA)
Imvula Quality Protection
09.2012 - 01.2017
- Stock and Warehouse Control
- Conduct investigations into stock movement and warehouse activities.
- Coordinate and oversee stock takes and floor sweeps to ensure accuracy and compliance.
- Liaise with contractors and service providers, facilitating feedback sessions and follow-ups.
- Security and Compliance Oversight
- Verify that security officers conduct accurate stock counts and reconcile results.
- Compile incident reports and submit findings to the Operations Department.
- Support enforcement of company security policies and procedures.
- Health, Safety, and Emergency Response
- Serve as a designated First Aider, responding to medical emergencies as required.
- Promote a safe workplace environment in alignment with occupational health and safety standards.
- Administrative Functions
- Manage filing systems and ensure accurate documentation of operational records.
- Administer staff leave schedules, including annual and sick leave tracking.
- Support operational reporting and compliance requirements.
Control Room Manager / Administrator
Securipark
11.2008 - 08.2011
- Supervised control room activities and ensured smooth operations
- Produced detailed performance reports for senior management
- Managed administrative duties, including staffing rosters and HR functions
- Monitored CCTV footage and coordinated security response
- Organized and managed staff uniforms and vehicle inspections
- Assisted with hearings and ad hoc site activities
Administrator / Monitoring Controller
Securipark / Interpark
11.2003 - 01.2008
- Security & Administrative Duties
- Access and Cash Control
- Administered and monitored access control systems to ensure secure entry and exit within the complex.
- Oversaw and enforced cash banking procedures in compliance with company policies.
- Conducted regular cash reconciliations to maintain accuracy and accountability.
- Operational Monitoring
- Produced and submitted daily security and operational reports to management.
- Monitored and controlled vehicle movements into and out of the complex to safeguard assets and personnel.
- Financial Oversight
- Ensured proper handling, verification, and banking of cash.
- Maintained accurate records of financial transactions related to cash handling and security.
Administrator
Higher Placements
09.2002 - 08.2003
- Assist in the processing and documentation of insurance claims.
- Maintain accurate and up-to-date policy records in company systems.
- Ensure all documentation complies with company and regulatory standards.
- Monitor premium payments, invoicing, and reconciliations.
- Update systems and processes to improve efficiency and accuracy.
- Verify claim forms, supporting documents, and policy coverage.
- Coordinate with claims adjusters and clients to ensure timely settlements.
Sales Consultant
James & Ralph (Casio)
01.1999 - 06.2002
- Managed stock control and inventory
- Promoted and marketed musical instruments and related products
- Assisted with customer service and sales activities
Administrator
Southern Life Insurance
01.1997 - 12.1998
- Coordinated travel arrangements for executives
- Performed general secretarial duties including typing, filing, and correspondence
Education
Grade 12 - English, Afrikaans, History, Geography, Sepedi, Biology
Mamodikeleng High School
01-1995
Business Management - Marketing, Pastel Accounting, MS Word, MS Excel, MS PowerPoint, MS DOS
Gauteng Business College
Skills
- Office Administration & Management
- Security Operations & Monitoring
- HR Administration & Staff Management
- Performance Management & Reporting
- Excellent Communication & Interpersonal Skills
- Advanced MS Office Skills (Word, Excel, PowerPoint)
- Easy Roster Administration
- Stock Control & Inventory Management
Personal Information
ID Number: 7701060414089
Custom Section
- Kelly Girl: Secretarial Studies, Typing Skills, MS PowerPoint, MS Word, MS Excel, General Administration
- Gen-X Security Services: Security Officer's Grade E-C and Retail
- Imvula Quality Protection, Grade A, Generic Management (SASSETA Level 4), Grade A Listener Suite and VNC Course, Geotap Course, Hik Central, National Key Point, Breathalyser Course, Firearm Competency, Video Monitoring
- Other Courses, Easy Roster Admin, Fantastic Function Catering, Ministry and Evangelism, Marriage Counseling, Leadership
References
- Mr. Dili Ramparsadh, Financial Manager, Securipark, 083 226 1343
- Sunnyboy Ndlovu, Business Unit Manager, 062 962 8959
- Kenneth Sebetseba, ATC National Contract Manager, 073 939 3998
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Supervisor / Team Leader
Imvula Quality Protection
09.2017 - Current
Administrator (Contracted to MTN SA)
Imvula Quality Protection
09.2012 - 01.2017
Control Room Manager / Administrator
Securipark
11.2008 - 08.2011
Administrator / Monitoring Controller
Securipark / Interpark
11.2003 - 01.2008
Administrator
Higher Placements
09.2002 - 08.2003
Sales Consultant
James & Ralph (Casio)
01.1999 - 06.2002
Administrator
Southern Life Insurance
01.1997 - 12.1998
Grade 12 - English, Afrikaans, History, Geography, Sepedi, Biology
Mamodikeleng High School
Business Management - Marketing, Pastel Accounting, MS Word, MS Excel, MS PowerPoint, MS DOS
Gauteng Business College