Mamoeketsi Mokhale
Receptionist
Cape Town
Summary
Dynamic and results-driven professional with a strong background in customer service and housekeeping at Brent. Proven expertise in maintaining cleanliness and organization, enhancing visitor experiences, and ensuring health and safety compliance. Adept at teamwork and communication, consistently delivering high-quality service and fostering a welcoming environment.
Overview
1
1
Language
2027
2027
years of professional experience
Work History
House Keeper
Brent
Barista/Cashier
Wimpy And Pick N Pay
Receptionist
Brent
2025 - Current
- Greeted visitors and directed calls with professional, courteous customer service.
- Answered multi-line phone systems and routed inquiries to appropriate staff.
- Scheduled appointments and maintained accurate calendar updates.
- Prepared incoming and outgoing mail, packages, and office correspondence.
- Maintained reception area cleanliness, organization, and visitor readiness.
- Entered contact information and updated records with attention to accuracy.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
No Degree - Occupational Health And Safety
Iq Academy
Online Skills
Teamwork
Housekeeping
Customer service
Bathroom cleaning
Mopping and sweeping
Cleaning bathrooms
Health and safety compliance
Bed making proficiency
Kitchen cleaning
Hospitality background
Dusting furniture
Customer service-focused
Excellent oral and written communication
Deep cleaning expertise
Window cleaning
Timeline
House Keeper
Brent
Barista/Cashier
Wimpy And Pick N Pay
Receptionist
Brent
2025 - Current
No Degree - Occupational Health And Safety
Iq Academy