Mammolelo Tshehla

• Assist Customers to off load Mail, Check Correctness of Mail, Counting Mail using Sampling Method, Reconciliation of Mail, Prepare Non Conformance, Conduct Spot Check on Mail Received at Mail Centres from Branches, Communicate with Customers on outstanding Non Conformance, Make Follow up on payment of Non Conformances, Check Postage Tariffs On Local and International Items, Capturing of EBDN onto the system, Prepare Weekly And Monthly Reports, Forwarding of Absenteeism Report to Management on Daily basis

• Conduct Quality Audit, Prepare Audit Reports, Prepare Work Instruction, Prepare Corrective Action Report, Preventative Action Report, Prepare Quality Stats, Calibration of Scale Prepare Reports for Management Review Meeting

• Monitoring of Overtime, Monitoring Absenteeism, Allocation of Resources to Employees, Monitoring Compliance to Procedure, Coordinate with Fleet Dept during breakdown, Monitoring Collection and Delivery of Cargo, Attend to Operational Problems
• Assisting Management in ensuring that all instruction issued are carried out by sub-ordinates

• Issuing of Collection to the Drivers, Coordination of Collection and Deliveries by Drivers, Help with enquiries from Call Centre Agents, Assist Drivers with problems they may Encounter

To Investigate Fraud, Theft, Armed Robberies, Burglaries, Abuse of Company vehicles and Non Compliance to SOP.

Compile Investigation Reports that is clear and unambiguous.

Conduct Security Audits

Conduct Crime Awareness.

Testify in Disciplinary hearings.

To Investigate Fraud, Theft, Armed Robberies, Burglaries, Abuse of Company vehicles and Non Compliance to SOP.

Compile Investigation Reports that is clear and unambiguous.

Conduct Security Audits

Conduct Crime Awareness.

Testify in Disciplinary hearings.