Professional caregiver with strong commitment to providing high-quality care and support. Proficient in managing both physical and emotional needs, ensuring comfort and safety. Known for effective teamwork and adaptability to changing circumstances, consistently building trust with clients and their families.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Care Assistant
Meridian CMR
03.2024 - Current
Provided positive customer experiences and enhanced brand reputation through attentive, helpful service.
Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
Handled customer complaints with empathy and patience, offering practical solutions to retain goodwill and foster positive relationships.
Caregiver Volunteer
Edenvale Care Centre Hospice
10.2024 - 03.2025
Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
Maintained a clean and hygienic environment in patient areas, adhering to infection control.
Supported patients with nutrition and hydration needs, ensuring they received appropriate meals and assisting with feeding when necessary.
Engaged in respectful communication, respecting the dignity of those in care.
Changed bed linen and washed patient clothes regularly, maintaining proper hygiene standards.
Supported residents with mobility issues, using equipment safely to aid movement.
Helped patients improve mental wellbeing by providing a helpful and happy service throughout care.
Caregiver
Petty Serenity Elderly Care
02.2019 - 08.2024
Administered medications and monitored health conditions, ensuring adherence to care plans.
Developed and maintained positive relationships with clients, fostering trust and communication.