Dedicated,passionate, professional and dependable healthcare assistant and administrator withna thorough working knowledge of residential care legislation,including good practice and health and safety standards.
Experienced in the care of young people, adults and the elderly,as well as those with special needs.
Able to carry out all aspects of the role from personal care, administering medication, meal preparation and offering support to enhance their well-being.
My dedication to treating each individual with dignity and respect, combined with my patience and reliability,allows me to build trust and provide high quality care.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Customer Service Assistant
Meridian CMR
Johannesburg
03.2020 - I currently work here
Provided positive customer experiences and enhanced brand reputation through attentive, helpful service.
Provided friendly, attentive service by promptly responding to customer enquiries and processing order requests.
Handled customer complaints with empathy and patience, offering practical solutions to retain goodwill and foster positive relationships.
Health Care Assistant
Volunteer (Edenvale care centre hospice)
Johannesburg
10.2024 - 03.2025
Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
Maintained a clean and hygienic environment in patient areas, adhering to infection control protocols.
Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
Helped patients with bathing, meal assistance, toileting and mobility support.
Maintained clean and hygienic living environments, ensuring comfort and safety.
Supported patients with nutrition and hydration needs, ensuring they received appropriate meals and assisting with feeding when necessary.
Aided in bathing, dressing and general mobility.
Assisted with daily living activities, promoting independence amongst elderly clients.
Engaged in respectful communication, respecting the dignity of those in care.
Changed bed linen and washed patient clothes regularly, maintaining proper hygiene standards.
Provided emotional support and companionship to patients, enhancing their mental well-being and overall quality of life.
Supported residents with mobility issues, using equipment safely to aid movement.
Helped patients improve mental wellbeing by providing a helpful and happy service throughout care.
Promoted and encouraged independence while assisting patients with daily routines.
Positioned and transported patients in wheelchairs or on movable beds.
Provided personalised care and support to residents, enhancing their quality of life.
Education
Certificate of Higher Education - Care certificate .CPR Certificates, first Aid Certificate, End of life certificate.
First class caregiving
Bedfordview
05.2024 - 11.2024
NVQ Level 5 - Facilitate the development, implementation of safety.health and environment management system.
NOSA
Boksburg
11.2012 - 11.2012
Certificate of Higher Education - Accounting,English, Business Economics
Alafang high school
Germiston
11.2002 - 12.2002
Skills
Patient care
Patient handling and positioning
Bathing and dressing assistance
Empathy and compassion
Elderly care
Dementia awareness
Oral care
Pressure area care
Meal preparation
In-home care
Languages
Sesotho
First language
English
Advanced
C1
Setswana
Upper intermediate
B2
Isizulu
Upper intermediate
B2
Sepedi
Upper intermediate
B2
Timeline
Health Care Assistant
Volunteer (Edenvale care centre hospice)
10.2024 - 03.2025
Certificate of Higher Education - Care certificate .CPR Certificates, first Aid Certificate, End of life certificate.
First class caregiving
05.2024 - 11.2024
Customer Service Assistant
Meridian CMR
03.2020 - I currently work here
NVQ Level 5 - Facilitate the development, implementation of safety.health and environment management system.
NOSA
11.2012 - 11.2012
Certificate of Higher Education - Accounting,English, Business Economics
Deputy Headmistress & Director of Academics at St Benedict’s Preparatory SchoolDeputy Headmistress & Director of Academics at St Benedict’s Preparatory School