Summary
Overview
Work History
Education
Skills
Timeline
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Malwande Mondile

Restaurant Manager
Cape Town

Summary

Proven leader in the restaurant management sector, notably with KFC ROHLOFF GROUP, I excelled in optimizing operations and enhancing customer engagement, leading to significant revenue growth. Skilled in staff management and operations, my strategic approach resulted in improved service standards and customer satisfaction, showcasing my ability to effectively implement feedback and drive positive change.

Overview

2
2
years of professional experience

Work History

Restaurant Manager

KFC ROHLOFF GROUP
02.2024 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
  • Developed, implemented, and managed business plans to promote profitable food and beverage sales.

Restaurant Manager

Kauai
02.2022 - 03.2023
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Tracked daily sales transactions and invoices for accurate and updated financial reporting.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

Education

No Degree -

Dalibaso
Mthatha, South Africa
04.2001 -

Skills

  • Staff Management
  • Operations Management
  • Customer Engagement
  • Recruitment

Timeline

Restaurant Manager

KFC ROHLOFF GROUP
02.2024 - Current

Restaurant Manager

Kauai
02.2022 - 03.2023

No Degree -

Dalibaso
04.2001 -

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Malwande Mondile Restaurant Manager