Microsoft: Computer Application
Talented Administrator highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside the box for creative solutions. Proficient in handling customers' complaints, inquiries and addressing concerns. Outstanding leadership, organizational, and communication skills.
Office Administration:
- Coordinate office activities and operations.
- Perform administrative tasks (data capturing, filing, etc.)
- Supervise administrative staff.
Communication and Organization:
- Manage agendas, travel, and correspondence.
- Support budgeting and bookkeeping.
- Maintain records and databases.
Logistics and Supply Management:
- Track office supplies and assets.
- Manage vendor relationships.
Reporting and Presentation:
- Submit timely reports and presentations.
- Assist colleagues as needed.
Training and Development:
- Participate in training programs.
- Maintain training records and materials.
- Book venues and prepare training materials.
Financial Management:
- Handle accounts receivable and invoice payments.
- Resolve on-site issues and recommend improvements.
General Duties:
- Perform general P.A duties as needed.
Office Administration:
- Oversee office operations to ensure efficiency and policy compliance.
- Supervise administrative staff and delegate tasks for optimal performance.
Administrative Tasks:
- Manage documents (data capturing, sorting, organizing, filing, etc.)
- Handle communication (phone calls, emails, letters, packages).
- Support budgeting and bookkeeping processes.
Record Keeping and Reporting:
- Maintain and update records and databases (personnel, financial, etc.)
- Track office supplies and assets, and order as needed.
- Submit timely reports and prepare presentations/proposals.
Training and Development:
- Participate in creating and implementing training programs.
- Maintain training records and materials.
- Book venues and prepare training materials.
Vendor and Participant Management:
-Serve as point of contact for vendors and participants.
-Handle accounts receivable and ensure invoice payments.
Issue Resolution and Improvement:
- Resolve on-site issues and recommend improvements.
- Submit reports on training activities and results.
General Duties:
- Assist colleagues as needed and perform general P.A duties.
Counter Sales:
- Serve walk-in clients, process transactions, and manage cash handling.
- Generate quotes, orders, invoices, and delivery notes.
- Follow up on current and back orders, and deliveries.
Sales Supervision:
- Supervise sales staff, approve leave, and screen new casual employees.
- Monitor driver trip sheets, fuel consumption, and stock levels.
- Service key clients, manage pricing, stock control, and orders.
Training and Support:
- Train new staff in specific areas, supervise call center operations.
- Familiarize with new stock to promote, market, and sell.
- Ensure timely processing of quotes, invoices, and delivery notes.
Additional Responsibilities:
- Provide general office support, answer internal and external queries.
- Plan and schedule factory/warehouse check-ups.
- Assist branch and warehouse managers with various tasks.
Sales and Office Duties:
- Provide general administrative support.
- Assist Sales Manager with:
- Resolving internal and external queries.
- Client communication and relationship-building.
- Developing and maintaining client database.
- Interacting with internal and external clients.
- Occasional debtors assistance.
- Monitoring orders, deliveries, and driver activity.
- Identifying potential new stock imports.
- Ensuring timely processing of sales documents (quotes, invoices, delivery notes, credit notes).
- Staying up-to-date with new stock to effectively promote, market, and sell.
- Supporting branch and warehouse managers with various tasks.
Office Responsibilities:
- Handle internal and external queries, and client communication.
- Assist with sales, quotes, invoices, and delivery notes for walk-in clients.
- Interact with internal and external clients, and provide occasional debtors assistance.
- Monitor orders, deliveries, and driver activity.
- Identify potential new stock imports, and process sales documents.
- Stay up-to-date with new stock to promote, market, and sell.
Administrative Tasks:
- Schedule meetings, and approve leave requests.
- Manage cash handling, banking, and daily cash-ups.
- Oversee dispatch and receiving, stock control, and plan stock takes.
- Screen new casual employees, and monitor driver activity and fuel consumption.
- Order required parts, and perform other administrative duties as needed.
Administrator Tasks:
-Manage and maintain office systems and procedures
-Handle correspondence, emails, and phone calls
-Organize meetings, appointments, and events
-Maintain records and databases
-Prepare reports and documents
-Manage office supplies and inventory
Personal Assistant Duties
-Provide administrative support to executives or managers
-Schedule appointments and manage calendars
-Make travel arrangements and book accommodations
-Prepare and edit documents, reports, and presentations
-Handle confidential and sensitive information
-Liaise with colleagues, clients, and stakeholders
Shared Duties
-Prioritize tasks and manage time effectively
-Maintain confidentiality and discretion
-Provide excellent customer service and support
-Use office software and technology, such as Microsoft Office or Google Suite
Cash Handling Responsibilities:
- Sort and verify bulk notes from receiving bay.
- Detect and prevent fraudulent notes.
- Balance and reconcile notes from various clients daily.
- Submit daily note sorted reports.
Supervisory Achievements:
- Nominated as Shift Supervisor.
- Oversee and monitor shift operations.
- Ensure duties are completed and procedures are followed.
- Assist with new training and staff development.
- Foster team building and staff interaction.
- Maintain teller machine functionality and ensure staff training.
Office Responsibilities:
- Handle internal and external queries, and client communication, monitor orders, deliveries, and driver activity.
- Assist with sales, quotes, invoices, and delivery notes for walk-in clients.
- Interact with internal and external clients, and provide occasional debtors assistance.
Administrative Tasks:
- Process sales documents (quotes, invoices, delivery notes, credit notes).
- Manage dispatch and receiving, stock control, and plan stock takes.
- Monitor driver activity and fuel consumption.
- Perform quality control checks.
Data Management:
- Update customer reports and pricelists.
- Learn and familiarize yourself with new stock to promote, market, and sell.
Office Responsibilities:
- Handle internal and external queries, client communication, and sales support.
- Assist with client sales, quotes, invoices, and delivery notes.
- Interact with clients, provide debtors assistance, and follow up on orders and deliveries.
Administrative Tasks:
- Process sales documents and manage dispatch and receiving.
- Control stock, including batching, monitoring, and scheduling stock takes.
- Update customer reports and pricelists.
Inventory Management:
- Learn and familiarize yourself with new stock to promote and sell.
- Manage stock transfers, packing, batch control, and cycle counts.
- Analyze materials before and after production.
- Identify and manage obsolete and redundant stock.
Administrative Tasks:
- Handle internal and external queries.
- Liaise with clients and assist with walk-in sales.
- Process sales documents (quotes, invoices, delivery notes, credit notes).
- Follow up on orders, deliveries, and monitor drivers.
- Learn and familiarize yourself with new stock to promote and sell.
- Update customer reports and pricelists.
- Interact with internal and external clients.
Office and Factory Responsibilities:
- Assist the director in all aspects.
- Ensure accurate packaging of goods (quantity and quality).
- Plan and schedule daily production.
- Conduct factory check-ups.
- Maintain safety standards and measures.
Client Interaction and Logistics:
- Interact with internal and external clients, including walk-ins.
- Issue manual delivery notes and proof of delivery (POD) documents.
Administrative Skills
2
Skills Certificate In Occupational Health & Safety
First Aid Level 1
NQF LEVEL 5 - DIPLOMA
First Aid Level 1
Moderator
Assessor
NQF LEVEL 4 - CERTIFICATE
Microsoft
Skills Certificate In Occupational Health & Safety
Microsoft: Computer Application