Qiniso JACA
Client Service And Sales
Durban
Summary
Dynamic salesperson with a proven track record at CCI, excelling in customer engagement and account management. Enhanced sales through effective cross-selling strategies and exceptional customer care, resulting in increased loyalty and repeat business. Skilled in negotiating contracts and coaching new hires, fostering a collaborative team environment.
Overview
4
4
years of professional experience
Work History
Salesperson
CCI
Durban
06.2022 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Implemented effective sales strategies to maximize revenue generation.
- Expanded customer base through targeted prospecting and networking efforts.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to event marketing, sales and brand promotion.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Recorded accurate and efficient records in customer database.
- Stayed current on company offerings and industry trends.
- Contributed to team objectives in fast-paced environment.
- Presented professional image consistent with company's brand values.
- Attended monthly sales meetings and quarterly sales trainings.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Education
High School Diploma -
George Campbell School of Technology
Durban, South Africa 04.2001 -
Skills
Customer engagement
Timeline
Salesperson
CCI
06.2022 - Current
High School Diploma -
George Campbell School of Technology
04.2001 -