Finance and operations systems
Malikah Adams Diedericks
CREDIT CONTROLLER
Cape Town
Summary
I am passionate about designing digital experiences that are both visually stunning and intuitive, and always strive to create designs that delight and engage users.
Dedicated Credit Controller specializing in credit checks, payment processing and account updates. Diligent and dependable professional with expertise in Finance and operarations and understanding of Debt.
Overview
20
20
years of professional experience
2
2
Languages
Work History
Credit Controller
Eduvos
02.2019 - Current
- Taking payments, all administrative duties, banking, working with G4S, collecting and counting of monies.
- During my time at Eduvos, I have always met target and balancing the age analysis.
- In addition, I have assisted other departments in assisting students and sponsors with queries and concerns.
Debtors' Clerk and Cash Controller
Damelin
03.2017 - 02.2019
- Taking payments, all administrative duties, banking, working with G4S, collecting and counting of monies.
Advanced Skilled Customer Service Agent Lead Generation
Connect A Quote
10.2015 - 06.2016
- Company Overview: A British company
- Customer centric role.
- I assisted with customer queries through inbound and outbound calls.
- In October 2016 the campaign was moved to Capita- Customer centric role.
- Assisting customer queries through inbound and outbound calls.
- A British company
Teachers Assistant
Cecil Road Primary
01.2009 - 10.2015
- Children's educational role.
- Assisted with all administrative duties to the teacher and assisted with classroom activities for Grade R children.
McDonalds
01.2005 - 01.2009
- Started as an assistant cleaner and worked my way up the chain to customer service and cashier before moving into a managerial role at the branch.
Education
HIGHER CERTIFICATE - BUSINESS MANAGEMENT
Eduvos
09.2024 - Current
OFFICE ADMINISTRATION - undefined
Damelin College
GRADE 12 - Matric Diploma Pass
Maitland High
Cape Town, South Africa 04.2001 - 06.2011
Higher Certificate in Information Systems Robotics - Information Technology
Eduvos
Cape Town, South Africa 04.2001 -
Skills
Credit analysis
Understanding of credit laws
Credit control procedures
Account reconciliation proficiency
Cross-functional communication
Client confidentiality practices
Debt recovery expertise
Strong negotiation
Decision-making
Cash flow management
Problem Solving
Teamwork
Planning and organizational skills
Communication skills
Continuous improvement mindset
Collection strategy development
Debtor monitoring
Assertiveness in collections
Accomplishments
- Fire Fighter Course, 2023
- Star Employee, 2019
- Star Employee, 2022
- Shark Tank Champion, 2023
Software
Navision
Excalibur
Swordfish
Icas
catching sun sets
I enjoy spending time at the beach,hiking and out door activities
Timeline
HIGHER CERTIFICATE - BUSINESS MANAGEMENT
Eduvos
09.2024 - Current
Credit Controller
Eduvos
02.2019 - Current
Debtors' Clerk and Cash Controller
Damelin
03.2017 - 02.2019
Advanced Skilled Customer Service Agent Lead Generation
Connect A Quote
10.2015 - 06.2016
Teachers Assistant
Cecil Road Primary
01.2009 - 10.2015
McDonalds
01.2005 - 01.2009
GRADE 12 - Matric Diploma Pass
Maitland High
04.2001 - 06.2011
Higher Certificate in Information Systems Robotics - Information Technology
Eduvos
04.2001 -
OFFICE ADMINISTRATION - undefined
Damelin College
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