Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
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Hobbies and Interests
Certification
Timeline
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MALESELA SOLOMON MAPEKA

MALESELA SOLOMON MAPEKA

Mokopane

Summary

Leads CVM capability and Loyalty development by guiding teams, defining objectives and delivering prioritised projects across commercial and technical workstreams. Brings deep expertise in Solution Architecture, Business Analysis, API Integrations and Systems Integration to support data-led decisions, platform change and stakeholder alignment. Strengthens delivery through structured planning, risk management and cross-functional coordination.

Overview

3
3
Languages
1
1
Certification
17
17
years of professional experience

Work History

Manager: CVM capability and Loyalty development.

MTN
Roodepoort
09.2025 - Current

1. Build and manage a high performing team by providing leadership, role clarity, training and career development

2. Provide definition of roles, responsibilities, in dividual goals and performance objectives for the team

3. Develop and implement a training plan in order to build and develop skills within the team

4. Encourage knowledge transfer through the implementation of a knowledge transfer plan and drive continuous improvement philosophy through the knowledge transfer plan

5. Product owner, Prioritize the projects on the backlog

6. Performance manage resources in accordance with HR policy and legislation where

necessary

7. Coordinate CVM resources, internal resources and third parties/vendors for the flawless execution of projects

8. Participate in all CVM and commercial projects to ensure they are delivered on‑time, within scope and budget

9. Contribute towards developing CVM project scopes and objectives, involving all relevant stakeholders and ensuring technical

10. Coordinate resource availability and allocation – both from the CVM team and from other business units

11. Develop detailed CVM project plans to plan, manage and track progress

12. Use appropriate verification techniques to manage changes in CVM project scope, schedule and costs

13. Measure CVM project performance using appropriate systems, tools and techniques

14. Perform risk management to minimize CVM project risks

15. Create and maintain comprehensive project documentation

16. Collaborate with the IT department to verify the integrity of data and data quality

management initiatives

17. Manage issues/problems identified by BICC

18. Adopt POPI Act to ensure compliance to relevant legislation

19. Manage the relationship with CVM as key internal customer, internal business units and all other relevant stakeholders

Senior Solution Architecture

Vodacom
Midrand
03.2019 - 08.2025
  • 1. Provide architectural and design guidance and expertise to Technology and Vodacom as a whole for technical and commercial initiatives.
  • 2. Support the organization in providing end-to-end thought leadership and strategic guidance.
  • 3. Own/lead the overall deployment/upgrade/evolution of Vodacom technical platforms from a strategic guidance and architectural perspective.
  • 4. Engage widely, both internally and externally, to model technology impacts, as well as develop strategy-level plans for technology.
  • 5. Participates and action in all our agile daily stand up activities
  • 6. On-board all new bit-stream customers to Vodacom network
  • 7. Engage and clarify design to business and system stake holders
  • 8. Integrate 3rd party customers(Clients) to Vodacom systems
  • 9. Integrate Vodacom systems to each other (both internal and external systems)
  • 10. Excellent understanding of middleware technologies like SOAP,REST for system integration
  • 11. Moving Vodacom services to cloud technologies like AWS, Microsoft Azure and Huawei cloud.
  • 12. Good in stakeholder engagement for the design and implementations of robust products.
  • 13. Prioritize the projects based on the budget allocations
  • 14. Manage system resources before and during the implementation of the project
  • 15. Advise support resources with issues that might arise after deployment
  • 16. Draft support processes for products before and after deploying to production.
  • 17. Enforce the digital product design using confluence and update of the JIRA ticket.
  • 18. Management resource and time management of the project.
  • 19. Lead the project from the start to the end process.
  • 20. Lead AfriGis mapping design with other network providers
  • 21. Managing the GIS technology team for fixed services.
  • 22. Developing high level document for Afrigis technology integrations tools
  • 23. Managing the payments for Afrigis GIS purchase orders.
  • 24. Managing the API integrations for Afrigis and Vodacom.

Specialist: Business Analyst

Vodacom
Midrand
01.2012 - 02.2019
  • 1. Develop and implement world-class services/products solutions in line with the business requirements.
  • 2. Define, implement, integrate and document technical solutions for various services or network enhancements.
  • 3. Research on network impact analysis for various business requirements (i.e. new products/services) in conjunction with the various Engineering divisions.
  • 4. Ensure efficient and effective utilization of all network service development resources.
  • 5. Compile User Requirements Specifications document for new products/services and systems enhancements.
  • 6. Compile Business Requirement Specifications document for new products/services and systems enhancements
  • 7. Provide technical co-ordination of BSS initiatives, and facilitate of workshops and requirements gathering sessions
  • 8. Plan and facilitate for the new hardware installation
  • 9. Assist the operational teams will the configurations of the products.
  • 10. Good understanding of oracle fusion middleware technologies.

Senior Technical officer: Operarational support systems

Vodacom
Midrand
04.2010 - 12.2011
  • 1. Develop Test Cases
  • 2. Execute Testing using SQL and other software packages.
  • 3. Manage Defects and Defect logging
  • 4. Participation in full Software Development Life Cycle (SDLC) process from requirements specification onwards up until deployment of the product.
  • 5. Conduct regression testing, functional testing, Load testing and also use automated test scripts.
  • 6. Identify and analyze requirements for new products
  • 7. Interview stakeholders to determine individual requirements
  • 8. Define requirements and also writing change request for new requirement on the existing function or product.
  • 9. Writing test case report after finishing with testing.
  • 10. Logging OLTP Alarming to supplier if we canʼt solve them on our side.
  • 11. Writing scripts and macros on HP Nonstop Tandem systems using MS SQL.
  • 12. Good understanding of PL SQL
  • 13. Solving subscribers' issues effectively using HP Nonstop Tandem
  • 14. Enabling the client to connect to Vodacom network using cisco load balancer
  • 15. Writing applications for my section [PPFE (Prepaid front end)] for knowledge sharing using
  • C# and SQL.
  • 16. Writing documents [operational Manual] for new and existing products like batch jobs and
  • Monitor master project.
  • 17. Conduct meetings.
  • 18. Excellent understating of Unix
  • 19. Technical background (UML, SQL, XML, System/Technical Requirements)
  • 20. Design and draw process flows
  • 21. Provide technical solutions to business requirements.
  • 22. Support existing products that are in production.
  • 23. Deploy new products that are tested successfully on test environment.
  • 24. Optimize PPFE Tandem production system
  • 25. Look after electronic institutions like bank and other external client.
  • 26. Support Vodacom Lesotho prepaid system.
  • 27. Do management delegations of authority frequently
  • 28. Good presentations skills
  • 29. Excellent knowledge of telecommunication and prepaid recharge technologies.

Education

Post Graduate Diploma in Management - Digital business

Wits Business School
Johannesburg
12.2022

B-Tech - Computer Systems Engineering

Tshwane University of Technology
Pretoria
12.2013

National Diploma - Computer Systems Engineering

Vaal University of Technology
Vanderbijlpark park
12.2009

Certificate in Advanced Business Analysis - Advanced Business Analysis

Faculty Training Institute (FTI)
Morningside
04.2019

Masters of Management in Digital Business - Digital Business

University of Witwatersrand
Johanesburg
03.2026

Togaf Enterprise Architecture 10 -

The Open Group
03.2026

Skills

  • Microsoft Office Suite
  • Business Analysis
  • API Integrations
  • Jira
  • Azure DevOps
  • Confluence
  • Microsoft SQL Server
  • Project Management
  • SDLC (Agile and Waterfall methodology)
  • Leadership
  • Communications
  • Ethics
  • Project management
  • Stakeholder management
  • Systems integration
  • Agile delivery
  • Business analysis
  • Solution architecture
  • API integration
  • Cloud migration
  • Data governance
  • Middleware design
  • Team leadership
  • Client relationship
  • Risk management
  • Performance monitoring
  • Technical liaison
  • Leadership skills
  • Customer relationship building
  • Mentoring and coaching
  • Operational support
  • Department management
  • Strategic planning
  • Outstanding customer service
  • Customer relationship management systems
  • Negotiation
  • Budget planning
  • Data analytics
  • General office administration
  • Quality control procedures
  • Inspiring motivation
  • Microsoft office suite proficiency
  • Administrative procedures
  • Negotiation techniques
  • Inventory management systems

Accomplishments

  • Vodacom Star award, 2024-02-01, Vodacom, Recognized for managing AfriGis coverage map SaaS platform, maintaining high quality standards, engaging the user community, and driving initiatives.
  • Vodacom hackathon (Hack-Olympics) - Growth category, 2024-04-01, Vodacom, Won the 2023/24 hackathon under the growth category for an idea expected to grow company revenue by at least a Billion rand in 2 years.
  • Vodacom hackathon (Hack-Olympics) - Growth category, 2024-05-01, Vodacom, Won the 2023/24 hackathon under the growth category for an idea expected to grow company revenue by at least a Billion rand in 2 years.
  • Vodacom hackathon (Hack-Olympics) - Growth category, 2024-06-01, Vodacom, Won the 2023/24 hackathon under the growth category for an idea expected to grow company revenue by at least a Billion rand in 2 years.
  • Vodacom Star award, 2025-02-01, Vodacom, For completing the Billing and revenue management transformation project on time, ensuring visibility, demonstrating adoptability and committed to excellence.
  • Award of excellence in Innovation, 2025-04-01, For successfully implementing hackathon idea.

Languages

English
Sepedi
IsiZulu

Custom Section

MALESELA SOLOMON MAPEKA

Hobbies and Interests

  • Soccer
  • Reading books

Certification

  • Togaf 10 certified

Timeline

Manager: CVM capability and Loyalty development.

MTN
09.2025 - Current

Senior Solution Architecture

Vodacom
03.2019 - 08.2025

Specialist: Business Analyst

Vodacom
01.2012 - 02.2019

Senior Technical officer: Operarational support systems

Vodacom
04.2010 - 12.2011

Post Graduate Diploma in Management - Digital business

Wits Business School

B-Tech - Computer Systems Engineering

Tshwane University of Technology

National Diploma - Computer Systems Engineering

Vaal University of Technology

Certificate in Advanced Business Analysis - Advanced Business Analysis

Faculty Training Institute (FTI)

Masters of Management in Digital Business - Digital Business

University of Witwatersrand

Togaf Enterprise Architecture 10 -

The Open Group
MALESELA SOLOMON MAPEKA