Summary
Overview
Work History
Education
Skills
Quote
Work Availability
Timeline
Personal Information
References
Training
Skillsexpertise
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MALEBO MARTINA SELLO

Atteridgeville,GP

Summary

Highly motivated and organized Executive Administrative Assistant with a natural ability to strive in the corporate-office atmosphere. Demonstrated ability to communicate with staff and clients, and effectively negotiate with vendors. Proficient in strategic planning, organizing and providing comprehensive support to company leaders. Positive attitude and desire to learn, the proven capability of managing increased levels of responsibility, works well in both individual and group atmospheres, trustworthy, ethical, and dedicated professional. Dedicated to excellent customer service, client satisfaction and team communication. Organized and efficient Executive Assistant with 5years of experience supporting top-tier executives in finance, sales and accounting. Demonstrates skills in managing complex functions that require stellar multi-tasking abilities.

Overview

18
18
years of professional experience
52
52
years of post-secondary education

Work History

Executive Assistant

Ingerop
05.2018 - Current
  • Management of the office of Project Managers – Managing executive's calendar and independently scheduling appointments
  • Screening incoming calls and correspondence and responding independently when possible
  • Directing preparation of records such as agenda, notices, minutes for corporate meetings
  • Arranging complex and detailed travel plans and itineraries, compiling documents for travel-related meetings
  • Re-routing urgent matters for attention in the absence of the Functional Head
  • Communicating with the company senior managers and executives and external stakeholders
  • Managing Functions and internal & External Events - Managing events and conferences by arranging for facilities and caterer, issuing information or invitations, coordinating speakers and involvement in budget control
  • Organising and planning logistics (i.e., facility selection, menu planning, transportation arrangements and audio/visual equipment) for company meetings, special events and conferences
  • I have acquired the ability to negotiate prices where necessary & ensures protocol is followed
  • Providing Project Management and Administration support to Department Senior Leadership Team - Liaising and co-ordinating with hotels, conference venues for best possible prices and physical visit to new venues to check on suitability and appropriateness
  • Schedule all functional events on functional calendar, coordinate events and promote cooperation within teams
  • Departmental Office Support - Provide specialised administration functions involving compiling and arranging data, laying out and preparing reports, processing, and coding documents and maintaining specialised and comprehensive records and filing
  • Preparing reports and resolving discrepancies
  • Procurement & Finance Administration Support - Managing & processing all purchase requisitions by ensuring that they are properly administered in the system and supporting the team with monitoring, reconciling, and reporting on the status of Purchase Orders and Goods Receipts
  • Ensuring payment to all vendors & checking that all invoices are in line with our procurement policy
  • Managing the liquidation process by reconciling expenses.

Sales and Service Consultant

Kelly Quest Recruitment Agency, ABSA BSSA Contact Centre
12.2016 - 01.2018
  • Outbound and Inbound contact Centre/ client service consultant
  • Capturing client information accurately on the banking system and answering questions about the process
  • Compiling daily and monthly reports based on individual and team performance
  • Selling and servicing of financial products and services on various banking products
  • Analysing applicants' financial status, credit, and property evaluations to determine feasibility of granting loans
  • Explaining to customers the different types of loans and credit options that are available, as well as the terms of those services
  • Staying well-informed of new types of loans and other financial services and
  • Products to better meet customers' needs
  • Retaining credit card dormant clients
  • Assisting different clients, from different demographics e.g
  • International countries.

Personal Financial Advisor

Old Mutual PFA
10.2014 - 12.2015
  • Contacting clients and setting up meetings, either within an office environment or in clients' homes or business premises
  • Conducting in-depth reviews of clients’ financial circumstances, current provision, and future aims
  • Analysing information and preparing plans best suited to individual clients' requirements
  • Researching the marketplace and providing clients with information on new and existing products and services
  • Assisting clients to make informed decisions regarding their financial affairs
  • Researching information from various sources, including providers of financial products
  • Reviewing and responding to clients changing needs and financial circumstances
  • Promoting and selling financial products to meet given or negotiated sales targets, Negotiating with product suppliers for the best possible rates
  • Liaising with other professionals, such as estate agents, solicitors and values
  • Keeping up to date with financial products and legislation; producing financial reports
  • Contacting clients with news of new financial products or changes to legislation that may affect their savings and investments.

Service Consultant

Capitec Bank
08.2013 - 09.2014
  • Dealing with everyday money management
  • Granting loans, opening Savings accounts and selling fixed term investments
  • Sales & marketing
  • Responsible for the collection of relevant information, analysis and preparation of lending applications recommended for the approval
  • Completing financial needs analysis for members in financial difficulties, looking at options to address problems including budgeting, dealing with creditors
  • Developing and capitalising on all opportunities to cross-sell and up-sell
  • Capitec bank products and services to existing and potential clients
  • Participating in the branch calling Programme, to market Capitec banks’ products to potential and existing clients
  • Actively pursuing and developing business opportunities and building new relationships by self-promotion and promoting the Capitec bank to intermediaries and prospects.

Admin and Executive Assistant

Hlope’s Business Enterprise
03.2007 - 02.2011
  • Management and coordination day to day running of admin in the business
  • Managing the office of the supervisor’s office of the supervisor by screening all incoming & outgoing mail including e-mails
  • Compiling documents, drafting of letters, submission of memorandums, filling
  • Arranging meetings and workshops for the executives and ordering refreshments
  • Recording minutes of meetings
  • Maintaining a good filling system that is retrievable even to my colleagues on my absence
  • Quality control of all documents sent to the supervisor
  • Arranging travel and accommodation for the executive
  • Assisting in compiling Quotations, Invoices, Weekly and Monthly Statements
  • Handling of incoming calls directed to the supervisor
  • Follow up on all outstanding debts timorously
  • Reconciliations of all accounts at the end of the month
  • Liaising with internal and external stakeholders
  • Arranging meetings and writing minutes of meetings
  • Managing director’s diary and appointments

Education

BCom Degree - Project Management

Introduction To Marketing & Communication - Certificate - undefined

Richfield Graduate Institute of Technology (Ex. Pc Training & Business College

Business Administration Diploma - undefined

Tshwane University of Technology

Skills

Advanced MS Office Suite

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Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Executive Assistant

Ingerop
05.2018 - Current

Sales and Service Consultant

Kelly Quest Recruitment Agency, ABSA BSSA Contact Centre
12.2016 - 01.2018

Personal Financial Advisor

Old Mutual PFA
10.2014 - 12.2015

Service Consultant

Capitec Bank
08.2013 - 09.2014

Admin and Executive Assistant

Hlope’s Business Enterprise
03.2007 - 02.2011

BCom Degree - Project Management

Introduction To Marketing & Communication - Certificate - undefined

Richfield Graduate Institute of Technology (Ex. Pc Training & Business College

Business Administration Diploma - undefined

Tshwane University of Technology

Personal Information

  • Date of Birth: 06/23/89
  • Gender: Female
  • Nationality: South African

References

  • Mr. P Chiteku, Ingerop SA. Regional Manager, 011 808 3000, 083 454 7676, pchiteku@ingerop.co.za
  • Mrs. TER Mahibila, IPID Assistant Director, 012 399 0026, 076 611 3660, tmahibila@ipid.gov.za

Training

  • Introduction to Marketing and Communication
  • RE 5 representatives - 231923
  • PAFSA - Professional Associations for Secretaries and Administrative Assistants
  • Program in Office Management for Administrators and Executive Assistants
  • Mini MBA for PA's and Secretaries

Skillsexpertise

  • Proficient with CRM and Project Management systems
  • Experienced and effectively use Advanced MS Office Suite (Office 365)
  • Proficient with cloud-based systems - Google Drive, Apple Suite, One Drive, etc.
  • Experience with SAP, Agresso, Oracle, ASANA
  • Deltek Vantage point, SigniFlow
  • ITX - Integrated travel and Expense solutions
  • Interpersonal & Relationship management Skills
  • Stakeholder relations
  • Proactive, Results orientated and self-motivated
  • Secretarial skills, Minutes taking
  • Financial Administration
  • High level report writing
  • Events coordination and management
  • Research Support
  • Conflict management
  • Project Management
  • Maintain confidentiality
  • Attention to detail, Mater multitasking
MALEBO MARTINA SELLO