Malakia Lekgothoane
88 Cambridge Street Club View Centurion
Summary
Dedicated and influential assistant with record of success managing administrative challenges and helping great company succeed. Hands-on professional with capabilities in administration. Recognized for dynamic work ethic and team player attitude.
Overview
14
14
years of professional experience
Work History
Administrative Clerk
Mphaya Securities
Centurion
11.2022 - 06.2024
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Maintained a professional office environment by ordering necessary supplies, managing inventory levels, and organizing workspaces.
- Contributed to project success by providing administrative support to various teams as needed.
Driver, Warehouse Orders
Bono Infrastructure and Projects
Glen Austin Midrand
02.2022 - 11.2022
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Office Assistant
Mphaphuli Consulting
Kings Highway Lynnwood Pretoria
01.2014 - 12.2021
- Planning and organizing day to day running Of the diary and travels
- Answering telephone, taking messages & dealing with staff queries/complaints before escalating them to management
- Execute petty cash and related transactions
- Displayed absolute discretion at handling confidential information.
- Kept detailed track of office and maintenance inventory and schedules.
- Maintained appropriate filing of personal and professional documentation.
- Provided multifaceted services to office staff by running errands, managing mail, scheduling appointments, and arranging transportation.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Served as point of contact between clients and managerial staff.
- Used discretion when handling confidential information.
- Documented and distributed meeting notes to identify, analyze, and improve workflows.
SALES
MASINGO PTY LTD
01.2010 - 01.2012
- Serving customers with relevant information
- Capturing data
- Issuing invoice & pro-forma invoice
- Achieving sales targets
- Making follow-up calls and after sales, solving customer queries/complaints via e-mail & telephonically
- Communicating with customers from all background.
Education
Marketing Management - Sales And Marketing Education
Rosebank College
Pretoria 12.2013
Skills
- Strong customer focus and service experience
- Strive for continuous improvement in performance
- Event preparation
- Business Administration
- Data Entry
- Expense Reporting
- Business Writing
- Customer Service
- Administrative Support
- Travel Coordination
- Inventory Management
- File Maintenance
- Database Management
- Meeting planning
- Clerical Support
- Project Planning
- Mail handling
- Office Supplies Management
- Time Management
- Office Management
- Verbal Communication
- Delivery Scheduling
- File Organization
- Office Administration
Leadership Experience
Enactus Rosebank College, Secretary of the Enactus Council, 2013, Organising (finalising dates & venues) and minutes the Enactus campus meetings, Approving & distributing appropriate documents to relevant role players, Compiling, maintaining and implementing Enactus year planner, Attending site activities and events
Educationalqualifications
- IIE Rosebank College, diploma in Commerce marketing management,
- Mountain View high school, National Senior Certificate, 2007
Languages
English
Bilingual or Proficient (C2)
Sepedi
Bilingual or Proficient (C2)
Sotho
Advanced (C1)
Tswana
Advanced (C1)
Venda
Upper intermediate (B2)
Zulu
Upper intermediate (B2)
Xhosa
Upper intermediate (B2)
Firstnames
Malakia Solomon
Personal Information
- ID Number: 9004105819083
- Gender: Male
- Nationality: South African
References
- Miss Vhusa Mphaya : CEO at Mphaya securities
Contact number: 0836740089
- Mrs Tako Mphaphuli: HR manager at Mphaphuli Consulting
Contact number: 0835997792
- Mr Lesetja: former colleague at Masingo consulting
Contact number: 0799108314
Timeline
Administrative Clerk
Mphaya Securities
11.2022 - 06.2024
Driver, Warehouse Orders
Bono Infrastructure and Projects
02.2022 - 11.2022
Office Assistant
Mphaphuli Consulting
01.2014 - 12.2021
SALES
MASINGO PTY LTD
01.2010 - 01.2012
Marketing Management - Sales And Marketing Education
Rosebank College