Makwande Mkhabele
Juniour Cashbook Controller
Johannesburg
Summary
Results-driven finance professional with expertise in ERP systems and a strong background in cash management at Blue Label Telecoms. Proven ability to enhance collection rates through strategic account management and effective negotiation. Skilled in account reconciliation and fostering customer relationships, ensuring compliance and accuracy in financial operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Juniour Cashbook Controller
Blue Label Telecoms
02.2024 - Current
- Making bank deposits of cash and checks, and ensuring proper recording in the cash book.
- Posting journal entries to the general ledger related to cash transactions.
- Addressing and resolving queries related to cash transactions, both internally and with external parties within the business.
- Ensuring compliance with company policies and procedures related to cash management and financial controls.
- Assisting with internal and external audits related to cash and bank accounts.
- Performing daily, monthly, and/or ad-hoc reconciliations of cash books with bank statements, investigating discrepancies, and ensuring accuracy.
Credit Controller
Blue Label Telecoms
04.2023 - 02.2024
- Performed checks of customer creditworthiness and current situations.
- Responded to disputes calmly and applied logical, knowledgeable approaches to devise solutions.
- Supported sales teams by providing accurate credit information for new and existing customers.
- Increased collection rates through proactive account management and regular follow-ups with clients.
Credit Controller Leaner
Blue Label Telecoms
05.2022 - 04.2023
- Collaborated with other departments to resolve billing errors, ensuring timely payment from clients.
- Reached out to customers to check on payments and convey options.
- Obtained payments and entered details into system.
- Reviewed customer accounts for compliance with repayment obligations.
Call Agent
Vericred
05.2017 - 05.2018
- Built strong customer relationships with empathetic communication and active listening skills.
- Managed time effectively between inbound calls and follow-up tasks, ensuring all responsibilities were addressed daily.
- Maintained high call quality standards by adhering to company guidelines and protocols.
- Delivered prompt assistance to customers via email and chat support channels when needed, expanding avenues for resoluti
Education
No Degree -
Raymond Mhlaba Secondary School
Johannesburg, South Africa 04.2001 -
Skills
ERP systems expertise
Strategic planning
Internal controls
Corporate finance
Processing payments
Account reconciliation
Negotiation
Bookkeeping
Data tracking
Debt management
Collections
Certification
Certified [Credit Controller] -2022]
Timeline
Juniour Cashbook Controller
Blue Label Telecoms
02.2024 - Current
Credit Controller
Blue Label Telecoms
04.2023 - 02.2024
Credit Controller Leaner
Blue Label Telecoms
05.2022 - 04.2023
Call Agent
Vericred
05.2017 - 05.2018
No Degree -
Raymond Mhlaba Secondary School
04.2001 -
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