Makomborero Mamvura Mutizwa
Johannesburg
Summary
Results-driven and highly adaptable business professional with experience spanning media sales, client relationship management, content production, and strategic partnerships within the African broadcast and media industry. Currently working at CNBC Africa, with cross-functional experience across both the sales and programming divisions, contributing to proposal development, client liaison, campaign coordination, event partnerships, and broadcast-related projects.
Demonstrates strong communication, organisational, and stakeholder management skills, with the ability to work effectively in fast-paced and high-pressure environments. Experienced in engaging with corporate clients, coordinating sponsorship opportunities, supporting commercial initiatives, and contributing to thought leadership and business-focused media projects across Africa.
Currently pursuing a Bachelor of Business Administration degree at Regenesys Business School, further strengthening knowledge in business strategy, marketing, management, and organisational leadership. Recognised as a quick learner, proactive problem solver, and collaborative team player with a strong interest in innovation, entrepreneurship, media, and emerging technologies such as artificial intelligence.
Passionate about continuous professional development and committed to building a long-term career at the intersection of business, media, strategic communications, and innovation.
Overview
8
8
years of professional experience
Work History
Client Service Specialist
CNBC Africa
06.2024 - Current
- Serve as the primary point of contact for key clients, ensuring seamless communication and satisfaction across media and event deliverables.
- Manage client expectations, project timelines, and internal coordination across departments to meet strategic campaign outcomes.
- Analyze client needs and provide tailored solutions, strengthening retention and upselling opportunities.
- Resolved service issues proactively, strengthening post-engagement relationships and client loyalty.
- Collaborated closely with editorial, production, and traffic teams to ensure accurate and timely delivery of client projects.
Media Traffic Administrator
CNBC Africa
Johannesburg
03.2022 - 06.2024
- Maintain sales records, prepare reports, and analyze sales data to identify trends and opportunities.
- Collaborate with cross-functional teams to enhance customer satisfaction and retention.
- Handled customer inquiries and complaints professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Supported development and implementation of sales strategies to meet company targets.
- Assisted sales team in daily operations to streamline workflow and enhance client interactions.
- Assisted customers in making informed decisions by offering detailed product knowledge.
Producer
CNBC Africa
Johannesburg
01.2019 - 12.2019
- Produced East African shows 'Power Lunch' and 'Closing Bell,' managing content creation and coordination.
- Coordinated with on-air talent, technical staff, and guests to deliver high-quality broadcasts.
- Managed production schedules to ensure timely content delivery.
- Researched and developed show topics to enhance relevance and engage the audience.
Events Assistance
CNBC Africa
Johannesburg
03.2018 - 12.2018
- Assisted in planning, coordinating communications, and scheduling for business awards and golf day events.
- Liaised with venue staff to ensure proper setup and breakdown of event spaces according to requirements.
- Improved event attendee experience through planning and executing engaging activities.
- Supported team members in troubleshooting issues and resolving challenges, maintaining event continuity.
- Coordinated meetings by planning agendas, distributing materials, and recording minutes.
- Maintained detailed records on each executed event including budgets, timelines, vendor contracts.
Education
BBA - Marketing
Regenesys Business School
Johannesburg01-2024
High School Diploma -
Curro Aurora
Johannesburg04-2014
Skills
- Client Relations
- Customer relationship management
- Project Management
- Project coordination
- Deadline Management
- Team collaboration
- Effective communicator
- Strong interpersonal skills
- IT Skills
- Technical Support
- Production & Programming
- Production Operations
- Video Editing
- Creative Direction
- Event planning
Accomplishments
- Half colours in cricket
- Full colours in soccer
References
Available upon request
Timeline
Client Service Specialist
CNBC Africa
06.2024 - Current
Media Traffic Administrator
CNBC Africa
03.2022 - 06.2024
Producer
CNBC Africa
01.2019 - 12.2019
Events Assistance
CNBC Africa
03.2018 - 12.2018
BBA - Marketing
Regenesys Business School
High School Diploma -
Curro Aurora