Makitela Monareng

Dedicated and experienced customer service representative with a proven track record of managing large accounts and efficiently processing orders and quotes within the organization. Eager to leverage a decade of experience to contribute to company success. Thrives on challenging opportunities that fully utilize skills. Customer Excellence Representative with over 12 years of experience in a research and development sales environment, prioritizing customer satisfaction. Believes in working smart in this technologically advancing era. In the highly competitive sales space, high performance and timely delivery of quality work are crucial in building customer trust. Enjoys assisting customers and troubleshooting any issues they may encounter. Trustworthy customer service professional with a strong work ethic and 12 years of practical experience, consistently delivering first-class results aligned with stringent targets and deadlines. Confident in the ability to increase monthly revenue through insightful marketing strategies and aggressive product development. Excels at understanding both customer and employee needs and effectively meeting them. Contributes to the overall success of the organization by strengthening staff training, streamlining internal systems, and facilitating sales techniques.

Store an of the year 2008

Customer Service Excellence of the Year, 2017

Telephone skills, Customer service and Difficult clients