Work Type
Full TimeLocation Preference
On-SiteLocation: Durban, KZN, ZADurban, KZN
Open to relocation: Yes
Makhosazane Ngubane
Sales Assistant
Durban,KZN
Work Preference
Summary
Sales Assistant supporting retail sales through customer service, cash handling, and stock control. Greets shoppers, helps them select merchandise, and processes cash and charge transactions with accuracy. Contributes to smoother store operations through inventory checks, shelf resets, returns, and online order processing.
Overview
13
13
years of professional experience
Work History
Sales Assistant
Adams Bookseller
02.2015 - 12.2019
- Processed [number] customer interactions weekly while greeting shoppers, answering questions, and directing them to the right merchandise.
- Helped customers select merchandise by matching requests with appropriate books and bookstore materials.
- Maintained inventory control by assisting with stock resets, shelving, and textbook organization.
- Supported returns processing and student troubleshooting to resolve common service issues quickly.
- Processed online textbook orders and supported the Textbook Buyer with shelving and order fulfillment tasks.
- Researched online textbook markets to help maintain student affordability and inform pricing support.
Customer Service Agent
Car Tracker
06.2012 - 11.2014
- Resolved [number] customer cases weekly by answering general account questions and directing follow-up actions.
- Handled general customer inquiries about account plans with clear, professional communication.
- Explained plan options and guided customers through upgrades or downgrades based on their needs.
- Applied complaint resolution and problem solving to address concerns and keep interactions positive.
Back Shopper
Checkers Hyper Gateway
03.2009 - 04.2010
- Returned misplaced items to the correct aisles to maintain neat product placement and easy shopping.
- Assisted shoppers with product questions and directions, delivering friendly customer service.
- Monitored shelf placement across aisles to reduce incorrect stocking and support a tidy sales floor.
General Worker
Sylko Pty. Ltd
02.2008 - 12.2009
- Handled customer requests politely and directed each person to the right area or team member.
- Supported daily store operations by keeping work areas organized and ready for use.
- Checked stock levels and restocked shelves to maintain product availability for customers.
- Assisted with receiving deliveries and placing items in the correct storage locations.
Cleaner
Cleanco Cleaning Services & Building Maintenance
02.2007 - 01.2008
- Cleaned offices, restrooms, and common areas according to daily site requirements.
- Restocked cleaning supplies and reported low inventory items to support uninterrupted service.
- Maintained floors, surfaces, and fixtures to a consistent standard throughout the workday.
- Followed cleaning procedures and workplace safety practices during routine duties.
Education
High School Diploma - undefined
Phambili High school
Durban01-2003
Skills
Customer service
Cash handling
Inventory control
Merchandising support
Complaint resolution
Online order processing
Communication skills
Time management
Interpersonal skills
Problem solving
Microsoft Office
Personal Information
Date of Birth: 03 April 1985
Timeline
Sales Assistant
Adams Bookseller
02.2015 - 12.2019
Customer Service Agent
Car Tracker
06.2012 - 11.2014
Back Shopper
Checkers Hyper Gateway
03.2009 - 04.2010
General Worker
Sylko Pty. Ltd
02.2008 - 12.2009
Cleaner
Cleanco Cleaning Services & Building Maintenance
02.2007 - 01.2008
High School Diploma - undefined
Phambili High school