Makgale Levy Hiine

Management and overseeing effective functioning of the Public Protector Regional Office

• Implementation of policies and regulation
• Complaints management
• Ensuring speedy and quality resolution of cases against all government institutions
• Drafting of reports and management of Regional statistics
• Promotion of good governance by all Departments and state entities
• Conducts inspections, monitoring and implementation of Public Protectors binding reports
• Conducts file inspection and supervision of subordinate’s
• Conduct and Manage investigations
• Guide investigators and provide advice
• Provide legal advice
• Financial and assets managements
• Conflict management
• Assets management Building relations with stakeholders and community in the region.
• Apply alternative dispute resolution

• Managing investigations in the management area Providing guidance to investigators Training investigators and ensuring uniformity in the management area Conducting Investigations of inmates and officials alleged misconducts in the management area
• Drafting of investigation reports Compiling of monthly statistics and risk analysis

• ASSISTED MANAGER LEGAL SERVICES WITH THE FOLLOWING: Provision legal advice or legal opinion to management
• Conducting research on legal issues and formulating legal opinions
• Drafting of legal documents or opinions Handling of claims by and against the Department
• Verification of legal contracts for the Department before they can be concluded
• Drafting of memorandums and put them on route for approval by the Regional Commissioner
• Drafting of agreements or memorandums of understanding for the Department
• Conducting workshops on policies and litigation matters affecting the Department
• Conducting investigations

• Supervise inmates and handle their complaints and requests
• Attend to physical needs of inmates
• Personal development of offenders
• Perform internal and external escorts of inmates to court or outside hospital
• Conduct searches Investigations of inmates cases Inspection of inmate’s cells and ensuring safety amongst inmates
• Guard duty Gate duty
• Hospital guard duty
• Tower Post duty.

• Conducting Investigations of inmates and officials alleged misconducts
• Administer SAPS’s reports and supply them to the Institutional Committee
• Hand over Criminal offences to the SAPS and ensure smooth administration thereof
• Taking investigation on route and advice management on the policies and directives of the Department
• Registration and safe keeping of confiscated items, disposal and destroy
• Handling of disciplinary hearings instituted against offenders or officials.

• Supervision and monitoring of parolees
• Community reintegration of parolees
• Conducting visits and ensuring parolees comply with the conditions of their parole
• Ensuring performance of community services by parolees as mandated by court
• Ensuring that parolees comply with house arrest conditions
• Conducting training and awareness to develop parolees.

• Control and securing of arsenal
• Safeguarding of all weapons and ammunitions including, Pistols, Rifles, Shotguns and Security equipment’s
• Safeguarding and maintenance of the correctional centre
• Maintenance of the parameter fence
• Safeguarding of the Correctional Centre
• Safeguarding of the correctional Centre Keys.