Nextjs
Makgabo Mapoulo
Business Analyst/Consultant
Cape Town
Summary
I am a Business Analyst and Technology Consultant with over four years of experience translating business requirements into scalable digital solutions. I have worked in structured enterprise environments where I supported system integrations, collaborated with developers, and helped translate business needs into practical technical solutions. I combine strong analytical capability with a practical understanding of eCommerce business processes, platform configuration, and UI/UX principles.
Overview
3
3
years of professional experience
Work History
Technical Consultant
Gemalto
04.2022 - 04.2024
- Managed key banking clients (Centenary Bank, ABSA, Nedbank, Standard Bank) supporting monthly card volumes of approximately 200,000 units.
- Served as the primary EMV subject matter expert, handling technical specifications, security standards, and system integration requirements.
- Led full EMV migration projects from planning through to deployment, coordinating cross-functional teams and stakeholders.
- Worked directly with banking IT teams to support secure system integrations and troubleshoot implementation challenges.
Business Analyst
Investec Bank
01.2021 - 12.2021
- Facilitated Agile processes, including daily standups and sprint reviews, to keep development aligned and on track as the Scrum Master.
- Created detailed use cases and supported database design to ensure accurate and efficient system implementation.
- Contributed to the development of new systems within the Wealth Management division, helping expand and improve digital offerings.
- Coordinated User Acceptance Testing (UAT), working closely with testers and developers to ensure system readiness and quality delivery.
Education
BCom (HONOURS) - Information Systems
University of Cape Town
Cape Town, South Africa04-2027
Postgraduate Diploma - Business Administration
University of The Witwatersrand
Johannesburg 04.2001 -
Bachelor of Science - Computer Science and Business Computing
University of Cape Town
Cape Town, South Africa 04.2001 -
Additional Information
Created a website called SkinSense, an AI-powered skincare eCommerce platform developed using Next.js, Firebase, Tailwind CSS, and Google Gemini AI. The platform that delivers personalised product recommendations, intelligent search functionality, and photo-based skin analysis to enhance customer experience and optimise conversion. Development included digital product catalog structuring, customer journey mapping, API integrations, UI/UX optimisation, and deployment of a scalable web application.
Software
Firebase
Tailwind CSS
Google Gemini AI
Microsoft Office
GIT
PYTHON, JAVA, HTML, CSS, JAVASCRIPT, SQL, ADVANCED EXCEL, C# & NET
Personal Information
Driving License: Code 10
Timeline
Technical Consultant
Gemalto
04.2022 - 04.2024
Business Analyst
Investec Bank
01.2021 - 12.2021
Postgraduate Diploma - Business Administration
University of The Witwatersrand
04.2001 -
Bachelor of Science - Computer Science and Business Computing
University of Cape Town
04.2001 -
BCom (HONOURS) - Information Systems
University of Cape Town