Summary
Overview
Work History
Education
Skills
Certification
Languages
Addresses
Personal Information
Affiliations
References
Timeline
Generic

Maishe Isenathi (Nathi) Ramotwala

Pretoria

Summary

Dynamic security professional with a proven track record at EBS Security, excelling in emergency response and risk assessment. Adept at leading teams and enhancing operational efficiency, I bring strong analytical skills and a commitment to safety, ensuring a secure environment for all stakeholders. Passionate about fostering collaboration and compliance in high-pressure settings.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Educational Facility Security - Snr Sit Supervisor

EBS Security
Pretoria, (Site)- Menlo Park, (Employer) - Centurion
12.2022 - Current

A Senior Supervisor of Site Security at an educational facility is responsible for overseeing the safety and security of students, staff, and visitors.
1) Key Responsibilities
- Security Operations: Supervises security personnel, including guards, officers, and other security staff.
- Emergency Response: Develops and implements emergency response plans, including evacuation procedures and first aid.
- Risk Assessment: Conducts regular risk assessments to identify potential security threats and vulnerabilities.
- Compliance: Ensures compliance with relevant laws, regulations, and policies related to site security.
- Training and Development: Provides training and development opportunities for security personnel to enhance their skills and knowledge.
2) Skills and Qualities
- Leadership Skills: Proven leadership skills, with the ability to motivate and manage a team.
Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with students, staff, and visitors.
- Analytical Skills: Strong analytical skills, with the ability to assess risks and develop effective security strategies.
- Problem-Solving Skills: Proven problem-solving skills, with the ability to respond effectively to emergencies and incidents.
- Attention to Detail
: Meticulous attention to detail, with the ability to identify potential security threats and vulnerabilities.
3) Education and Experience
- Security Experience: 3 years of experience in security, all experience in a supervisory role
- Certifications: Management Operations Short Course (Eduvos College), PSIRA Grade B – Security Supervision and Coordination
4) Work Environment
- Educational Facility – Site Security: Stationed at an High Security - Educational Facility, housing two PHEI (Private Higher Education Institutions), namely Eduvos College, and The International Hotel School. The facility complex is zoned as a Learning Hub, and is subsequently named the Menlyn Learning Hub
- Shift Work: Required to work varying shifts, including evenings, weekends, and holidays.
- Physical Demands: Required to stand for long periods, walk extensively, and respond to emergencies.

Food Bank Operations - Administrative Assistant

Tshwane Municipality : Food Bank
Pretoria West, Tshwane Food Market
06.2020 - 06.2021

As Administrative Assistant in Food Bank Operations I provided essential support to the food bank team, ensuring the smooth operation of food distribution, inventory management, and administrative tasks.
1) Key Responsibilities
- Administrative Support: I provided administrative support to the food bank team, including answering phones, responding to emails, and greeting visitors.
- Data Entry and Management: Responsible for entering and managing data related to food donations, distributions, and inventory.
- Inventory Management: Provided assistance with inventory management, including tracking food donations, monitoring stock levels, and reporting on inventory discrepancies.
- Food Distribution Coordination: Coordinated food distributions, including scheduling, logistics, and communication with partner agencies and volunteers.
- Record Keeping and Reporting: Maintained accurate records and generates reports on food bank operations, including donations, distributions, and inventory.
2) Skills and Qualities
- Organizational Skills: Proven organizational skills, with the ability to prioritize tasks, manage multiple projects, and meet deadlines.
- Communication Skills: Excellent communication skills, with the ability to effectively interact with food bank staff, volunteers, and partner agencies.
- Data Management Skills: Proficient in data management software, with the ability to accurately enter and manage data.
- Attention to Detail: Meticulous attention to detail, with the ability to identify and correct errors.
- Compassion and Empathy: Demonstrated compassion and empathy when interacting with clients, volunteers, and partner agencies.
3) Education and Experience
- Administrative Experience
: 7 years of administrative experience, drawn primarily from experience in the Food and Beverage Industry.
- Data Management Experience: Experienced in data management software, such as Excel, Access, and specialized database systems.
- Food and Beverage Operations Knowledge: Knowledge of Food and Beverage operations, drawn from 7 year long experience in Food and Beverage Industry, including food safety, inventory management, and distribution protocols.
4)Work Environment
- Food Bank Setting: Worked in a fast-paced food bank environment, with frequent interactions with staff, volunteers, and clients.
- Office and Warehouse Setting: Spent time in both office and warehouse settings, with frequent walking, standing, and lifting.
- Flexible Schedule: Flexibility in scheduling, including occasional evenings or weekends.

Bar Operations - Assistant Bar Manager

Aroma Bistro
Pretoria, Silverlakes (In-Shere)
06.2015 - 06.2016

As Assistant Bar Manager I was responsible for supporting the Bar Manager in overseeing the daily operations of the bar, including managing staff, inventory, and customer service.

1) Key Responsibilities

- Supporting the Bar Manager: I was responsible for assisting the Bar Manager in overseeing daily operations, including opening and closing procedures.

- Staff Management: Responsibilities included supervising and coordinating bar staff, including bartenders, servers, and hosts/hostesses.

- Inventory Management: Responsible for assisting with managing inventory, including ordering supplies, tracking usage, and minimizing waste.

- Customer Service: Responsibilities included ensuring excellent customer service, including greeting customers, taking orders, and serving beverages.

- Maintaining a Clean and Safe Environment: Ensuring the bar area is clean, safe, and well-maintained.

2) Skills and Qualities

- Leadership Skills: Leading and motivating staff to achieve common goals.

- Communication Skills: Excellent verbal and written communication skills.

- Organizational Skills: Ability to multitask, prioritize tasks, and manage time effectively.

- Attention to Detail: Accuracy and attention to detail in all aspects of Bar Operations.

- Customer Service Skills: Responsible for providing excellent customer service, including being friendly, attentive, and knowledgeable.

3) Education and Experience:

- Bar Operations Experience: experience in bar operations, including experience as a bartender or server.
4) Work Environment

- Bar and Restaurants: Fast-paced, high volume, and high traffic environments.

- Evening and Weekend Shifts: Accustomed to working evening and weekend shifts, including holidays.

- Physical Demands: Accustomed to standing for long periods, lifts heavy objects, and works in a noisy environment.

Bar Operations - Assistant Bar Manager

The Harlequin / Baraca's Wine and Beer Pub
Pretoria, Groenkloof
10.2012 - 05.2015

As Assistant Bar Manager I was responsible for supporting the Bar Manager in overseeing the daily operations of a bar, including managing staff, inventory, and customer service.

1) Key Responsibilities

- Supporting the Bar Manager: I was responsible for assisting the Bar Manager in overseeing daily operations, including opening and closing procedures.

- Staff Management: I was responsible for supervising and coordinating bar staff, including bartenders, servers, and hosts/hostesses.

- Inventory Management: Responsible for assisting with managing inventory, including ordering supplies, tracking usage, and minimizing waste.

- Customer Service: Responsible for ensuring excellent customer service, including greeting customers, taking orders, and serving beverages.

- Maintaining a Clean and Safe Environment: Responsible for ensuring the bar area is clean, safe, and well-maintained.

2) Skills and Qualities

- Leadership Skills: Ability to lead and motivate staff to achieve common goals.

- Communication Skills: Excellent verbal and written communication skills.

- Organizational Skills: Ability to multitask, prioritize tasks, and manage time effectively.

- Attention to Detail: Ensuring accuracy and attention to detail in all aspects of Bar Operations.

- Customer Service Skills: Responsible for providing excellent customer service, including being friendly, attentive, and knowledgeable.

3) Education and Experience

- Bar Operations Experience: 3 years of experience in bar operations, including experience as a mixologist, bartender and server.

4) Work Environment

- Bar and Restaurants: Accustomed to working in a fast-paced bar and restaurant environments.

- Evening and Weekend Shifts: Accustomed to working evening and weekend shifts, including holidays.

- Physical Demands: Accustomed to standing for long periods, lifts heavy objects, and works in a noisy environment.

Bar Operations - Coordinator

Eastwoods Entertainment Lounge
Pretoria, Arcadia
04.2009 - 08.2012

Responsibilities included supporting management in daily operations, managing inventory, and ensuring excellent customer service.
1) Key Responsibilities

- Coordinate Daily Operations: Responsible for assisting the Bar Manager in overseeing daily operations, including opening and closing procedures.

- Manage Inventory: Responsible for monitoring inventory levels, order supplies, and restocking as needed.

- Support Customer Service: Responsible for ensuring excellent customer service, including greeting customers, taking orders, and serving beverages.

- Maintain a clean and safe environment: Ensuring a clean and sanitary bar area, including equipment, glasses, and utensils.

- Assist with Events and Promotions: Activities and responsibilities included helping to plan and execute events and promotions, including coordinating logistics and staffing.

2) Skills and Qualities

- Communication Skills: Excellent verbal and written communication skills.

- Organizational Skills: Ability to multitask, prioritize tasks, and manage time effectively.

- Attention to detail: Ensuring accuracy and attention to detail in all aspects of Bar Operations.

- Customer Service Skills: Responsible for providing excellent customer service, including being friendly, attentive, and knowledgeable.

- Teamwork: Ability to work collaboratively with other staff members to achieve common goals.

3) Education and Experience

- Bar Operations experience: 3 years of experience in bar operations, including experience as a mixologist, bartender, and server.

4) Work Environment

- Bars and Restaurants: I’ve worked in a fast-paced bar and restaurant environments.

- Evening and weekend shifts: I’m accustomed to working evening and weekend shifts, including holidays.

- Physical demands: I’m accustomed to standing for long periods, used to lifting heavy objects, and working in noisy environments.

Education

High School Diploma -

ST ALBANS COLLEGE (LYNNWOOD)
Pretoria, Lynnwood Manor
12-2004

Associate of Applied Science - Computer Science and Applied Mathematics

UNIVERSITY OF SOUTH AFRICA (UNISA)
Pretoria, Muckleneuk Campus

Skills

  • ADVANCED COMPUTER SKILLS
  • ADMINISTRATIVE SKILLS
  • COMMUNICATION SKILLS
  • ORGANIZATIONAL SKILLS
  • TIME MANAGEMENT SKILLS
  • LEADERSHIP SKILLS
  • CULTURAL COMPETENCE
  • STAKEHOLDER ENGAGEMENT
  • Team collaboration
  • Security operations
  • Emergency response
  • Risk assessment
  • Regulatory compliance
  • Team building
  • Employee training
  • Incident management
  • Data management
  • Problem solving
  • Organizational skills
  • Leadership development
  • Project management
  • Performance management
  • Public speaking
  • Verbal and written communication
  • Documentation and reporting
  • Staff management
  • Customer service
  • Quality control
  • Microsoft Suite Proficiency
  • Workflow management
  • Schedule development
  • Inventory control
  • Relationship building
  • Policy and procedure development
  • Teamwork

Certification

1) Management Operations Short Course - (Completed)

2) PSIRA (Private Security Regulatory Authority) - Grade B - Security Supervision and Coordination (Completed and Compliant)

3) PMI (Project Management Institute) - CAPM (Certified Associate Project Manager) - Writing in July (Pending)

Languages

English
First Language
Afrikaans
Upper Intermediate (B2)
B2
Sepedi
Upper Intermediate (B2)
B2
isiXhosa
Upper Intermediate (B2)
B2

Addresses

Primary Residential

14 3rd Avenue, Flat No: 1-20, Akasia Place, Pretoria, Gauteng, 0182

Secondary Residential - Next-of-Kin

175 Steve Biko Road, Flat 0033, South Building, Nedbank Plaza, Pretoria, Gauteng, 2000

Personal Information

  • Age: 37
  • Criminal Record: None
  • Date of Birth: 05/29/86
  • Gender: Male
  • Nationality: South African
  • Driving License: Code 8
  • Marital Status: Single

Affiliations

1) Intellectual Pursuits
- Reading: including fiction, non-fiction, philosophy, and science.
- Writing: creative writing, journalism, academic writing.
- Research: mostly domain specific according to interests
- Learning new languages: a fascinating and challenging intellectual pursuit.
2) Gaming and Puzzles
- Strategy games: strategy games, such as chess, Go, or video games like Civilization or Starcraft.
- Puzzles: such as crosswords, Sudoku, or jigsaw puzzles.
- Role-playing games: Introverts may enjoy playing role-playing games, such as Dungeons & Dragons or online RPGs.
3) Outdoor Activities
- Stargazing: Introverts may enjoy stargazing or astronomy, which allows them to explore the universe and contemplate the mysteries of existence.
4) Social Activities
- Book clubs: on-line book clubs, which discuss books and ideas
- Online forums: online forums or discussion groups, which allows them to connect with others who share similar interests.

- Volunteering

References

  • Ms. Chane Pretorius - H.R Manager: EBS Security - Contacts: (Landline) 012 667 1003 / (Email) info@ebssecurity.co.za - (All contacts active and in-use)
  • Mr. Tiaan Oosthuizen - Area Manager (Security Operations) Pretoria: EBS Security - Contacts: (Cell) 082 466 9343 / (Email) ptamanager@ebssecurity.co.za - (contacts are active and in-us)
  • Mr. Willie Trytsman - Business Development Manager - Eduvos College - Contacts: (Cell) 066 228 9602 number is active and in-use
  • Mr. Phillip Shabalala - Deputy Director: Tshwane Municipality Food Bank - Contacts: (Cell) 082 696 3818 / (Landline) 012 358 1564 / (Email) shabalalap@tshwane.gov.za - (all contacts are active and in-use)
  • Chef Ricardo de Lorenzo - General Manager - Aroma Bistro - Contacts: (Cell) 060 963 1414 (in-use) / 012 809 2458 (currently out-of-use) - (currently living and working in Swaziland, cell number active)
  • Mr. Phillip van den Heever - General Manager: The Harlequin / Baraca's Wine and Beer Pub - Contacts: 071 253 0317 (in-use) - (currently owns his own establishment in Pretoria East, cell number active)
  • Mr. Samuel Keetse - General Manager: Eastwoods Sports bar, formerly Entertainment Lounge - Contacts: (Cell) 082 217 6797 / (Landline) 012 344 0234 - (All contacts are active and in-use)

Timeline

Educational Facility Security - Snr Sit Supervisor

EBS Security
12.2022 - Current

Food Bank Operations - Administrative Assistant

Tshwane Municipality : Food Bank
06.2020 - 06.2021

Bar Operations - Assistant Bar Manager

Aroma Bistro
06.2015 - 06.2016

Bar Operations - Assistant Bar Manager

The Harlequin / Baraca's Wine and Beer Pub
10.2012 - 05.2015

Bar Operations - Coordinator

Eastwoods Entertainment Lounge
04.2009 - 08.2012

High School Diploma -

ST ALBANS COLLEGE (LYNNWOOD)

Associate of Applied Science - Computer Science and Applied Mathematics

UNIVERSITY OF SOUTH AFRICA (UNISA)
Maishe Isenathi (Nathi) Ramotwala