Maipato Mmako
Lecturer, Coordinator And Learning Development Facilitator
Johannesburg
Summary
Dynamic Lecturer with five years of successful learning development experience. Known for interesting lectures with helpful supporting materials and detail-oriented classroom management. Dedicated to individual student success and comprehensive understanding. Well-versed learning development expert with track record for consistently engaging students in stimulating and relevant material. Conscientious educator with learning objectives of each student in mind. Results-oriented Lecturer cognizant of test preparedness and student interest, adapting to feedback where necessary. Known for great personable demeanor and strong work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
11
11
years of professional experience
11
11
years of post-secondary education
Work History
Lecturer and Learning Development Facilitator
University of Johannesburg
2 2018 - Current
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Used variety of learning modalities and support materials to facilitate learning process and accentuate presentations.
- Created and designed quizzes, tests and projects to assess student knowledge.
- Selected and designed lesson plans and curriculum to meet academic objectives.
- Mentored undergraduate and graduate students in effective next-steps for education and career preparedness.
- Arranged syllabus, developed schedule and determined reading list for varied courses simultaneously, giving students appropriate time to complete assignments and absorb information.
- Designed and distributed lecture handouts to round out material and increase student understanding.
- Used PowerPoint and Google Classroom technology to give presentations to student classrooms.
- Delivered lectures at appropriate pace and pronunciation for optimal audience comprehension by non-native English-speaking students.
- Implemented instructional technologies in course delivery to engage and educate students.
- Participated and led committee meetings to remain aware of developments in subject.
- Utilized distance learning technology to instruct students remotely.
- Conducted engaging in-class discussions to facilitate learning and encourage participation.
- Built strong rapport with students through class discussions and academic advisement.
- Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
- Applied innovative teaching methods to encourage student learning objectives.
- Evaluated and supervised student activities and performance levels to provide reports on academic progress.
- Graded quizzes, tests, homework and projects to provide students with timely academic progress information and feedback.
- Created excitement and enthusiasm in classroom by delivering engaging subject matter.
- Taught diverse student population by employing various learning styles and abilities.
- Developed semester outlines and instructional plans for each class session to comply with stated course objectives.
- Guided students in researching, structuring and presenting debate case.
- Impartially evaluated papers, projects and homework assignments of students, delegating grading to teaching assistants when appropriate.
- Created syllabus and instructional plans for each class session in accord with stated course objectives.
- Created materials and exercises to illustrate application of course concepts.
- Met with students to dispense study and career advice and provide guidance and potential opportunities within chosen field.
- Reviewed program materials and coordinated updates to keep department materials relevant and accurate.
- Led and prepared lectures for MAPS (Mastering Academic and Professional Skills) classes.
- Contributed to planning appropriate and engaging lessons for both classroom and distance learning applications.
- Participated in various campus memberships at each assigned school to promote academics and faculty development.
- Incorporated instructional technologies in course delivery for both in-class and online instruction.
- Developed strong relationships with colleagues, collaborating on curriculum development and sharing best practices in teaching strategies.
- Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
- Increased student interest by incorporating real-world examples into lessons and connecting material to relevant experiences.
- Enhanced leadership abilities and expertise by delivering forward-thinking training to four management staff
Adjudicator and Mentor
Africa Tourism Partner
04.2023 - 06.2024
- Safeguarded stakeholder interests by consistently striving for the most equitable outcomes in all cases handled.
- Participated in ongoing professional development opportunities related to dispute resolution techniques, legal analysis, and procedural best practices.
- Utilized advanced problem-solving skills to navigate complex issues and reach fair, well-reasoned decisions that withstood scrutiny during appeals or further reviews.
- Reduced case backlogs by effectively managing workload and meeting strict deadlines for resolution.
- Promoted fairness in adjudications through impartial assessment of facts and unbiased application of legal principles.
- Collected public input on proposed changes and gave appropriate weight to provided opinions.
- Adapted mentorship style based on individual mentee needs, enabling tailored interventions that drove better results than one-size-fits-all approaches.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Enhanced mentee performance by providing personalized guidance and support.
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Encouraged open dialogue between all parties involved in the mentoring process; fostered an inclusive atmosphere where diverse perspectives were valued.
- Aligned mentoring activities with organizational objectives to drive overall improvement and support the mission of the program.
- Assisted mentees in setting and achieving educational and career goals to encourage independence.
- Planned, developed, and implemented strategies to convey information with key decision makers.
- Regularly assessed progress and provided feedback to support continued development.
- Promoted positive relationships between mentees and other peers and adults to encourage social resilience and connection.
- Facilitated workshops and seminars to foster development of problem-solving, decision-making, and critical thinking.
- Developed and led special events that increased decision making, problem-solving and good judgment.
- Facilitated networking opportunities for mentees, promoting beneficial connections within the industry.
- Encouraged exploration of new hobbies and career opportunities to enhance quality of life.
- Empowered mentees to take responsibility for their learning and development, fostering self-confidence and resilience.
- Planned and promoted career planning presentations, work experience programs and career workshops.
International Student Assistant
University of Johannesburg
06.2015 - 12.2017
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Transcribed and organized information to assist in preparing speeches and presentations.
Student Tutor
University of Johannesburg
08.2017 - 11.2017
- Applied different teaching techniques to improve student grades, build test skills and foster classroom confidence.
- Assisted college-bound high school students with discipline knowledge to increase college acceptance.
- Collaborated with faculty to develop after-school tutoring program for struggling students.
- Demonstrated reliability by attending scheduled sessions and communicating in advance of cancellations.
- Conducted in-person, online and instant tutor appointment options to accommodate student schedule.
- Provided academic assistance to students with subject-specific problems and questions to improve student academic achievement.
- Completed inventory assessment and questionnaire to assess student learning style and tutoring needs.
- Supported philosophy and objectives of learning facility to maintain student compliance.
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Helped students prepare for tests and exams by providing guidance, motivation and encouragement.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
- Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
- Tutored diverse groups of students to strengthen subject comprehension, boost confidence and build important learning skills.
- Stressed importance of good study habits by encouraging students to create personalized study plans.
- Responded to email and telephone requests to provide students with specific information.
Student Mentor
University of Johannesburg
02.2016 - 11.2017
- Counseled students individually and in group sessions to help promote personal and educational motivation.
- Monitored student academic progress, communicating with each student frequently and intervening to assist students experiencing difficulties.
- Observed student performance and recorded relevant data to assess progress.
- Developed goal-oriented psycho-educational and activity therapy groups to improve students level of functioning.
- Offered stability and positive reinforcement in student lives to build strong rapport and trust with students and parents.
- Helped students develop organizational, time management and study skills.
- Conducted individual and group counseling sessions.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Counseled students regarding course and program selection, class scheduling and registration and career planning.
- Identified issues that hindered student academic achievement.
- Encouraged students to explore age-appropriate and career-related opportunities.
- Used standardized assessments to evaluate abilities, interests and characteristics of different students.
Language Intern
UNISA language lab
06.2015 - 06.2015
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Consulted specialized dictionaries, thesauruses and reference books to identify closest equivalents for nuanced terminology, words and phrases.
- Conferred with subject matter experts and other colleagues to establish precise understanding of specialized concepts.
- Maintained message content, tone and emotion as closely as possible.
- Stayed current on new expressions and cultural changes impacting language translation.
- Participated in team-building activities to enhance working relationships.
Interpretation Intern
Johannesburg Magistrate Court
06.2015 - 06.2015
- Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension.
- Conferred with subject matter experts and other colleagues to establish precise understanding of specialized concepts.
- Maintained message content, tone and emotion as closely as possible.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Attended training programs to improve professional knowledge and interpretation skills.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Brand Ambassador
HP on Campus
03.2013 - 10.2013
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Functioned as team player by working with other members to deliver sampling goals.
- Executed brand activations to standards and with professionalism.
Education
Master of Arts - African Languages, Literatures, And Linguistics
University of Witwatersrand
07.2019 - Current
Honors Degree - Applied Linguistics
University of Johannesburg
02.2018 - 12.2018
Bachelor of Arts - Humanities
University of Johannesburg
02.2013 - 12.2017
Certificate - Project Management
University of Cape Town
Cape Town South Africa 04.2001 -
Skills
Training and development background
Team building and development
Development and training
Syllabus development and implementation
Learning development
Policy and program development
Learning aids and support
Planning and development
Standards Development
Project planning and development
Product development and expansion
Relationship Management
Ethics management
Teamwork and Collaboration
Adaptability and Flexibility
Documentation And Reporting
Work Planning and Prioritization
Managing Operations and Efficiency
Organizational Governance
Accomplishments
- Supervised team of 12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Collaborated with team of three in the development of the Africa by Bus project
- Interactive Learning - Introduced and encouraged debate-style classroom setting to increase student active participation and critical thinking.
- ESL Literacy - Increased ESL students' reading levels by integrating online word games and altering lesson plans for students needing extra guidance.
- Technology Integration - Participated in technology training courses and trained colleagues in new technology concepts and practices applicable for the classroom.
- Student Mentor - Volunteered as temporary student guidance counselor to help resolve student personal issues.
- Curriculum Design - Designed, developed and implemented daily lessons for 200+ students.
Referees
Ms Thabisile Hayward: Lecturer
Email: thabisileh@uj.ac.za
Telephone number: 0115593777
Dr Guy Mihindou: HOD Academic Development Center
Email: gmihindou@uj.ac.za
Telephone number: 0115592192
Thabiso Mphilane: Learning Development Facilitator
Email: tmphilane@uj.ac.za
Telephone number: 0115594516
Timeline
Adjudicator and Mentor
Africa Tourism Partner
04.2023 - 06.2024
Master of Arts - African Languages, Literatures, And Linguistics
University of Witwatersrand
07.2019 - Current
Honors Degree - Applied Linguistics
University of Johannesburg
02.2018 - 12.2018
Student Tutor
University of Johannesburg
08.2017 - 11.2017
Student Mentor
University of Johannesburg
02.2016 - 11.2017
International Student Assistant
University of Johannesburg
06.2015 - 12.2017
Language Intern
UNISA language lab
06.2015 - 06.2015
Interpretation Intern
Johannesburg Magistrate Court
06.2015 - 06.2015
Brand Ambassador
HP on Campus
03.2013 - 10.2013
Bachelor of Arts - Humanities
University of Johannesburg
02.2013 - 12.2017
Certificate - Project Management
University of Cape Town
04.2001 -
Lecturer and Learning Development Facilitator
University of Johannesburg
2 2018 - Current
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