SQL
Mailane Tumisho Rangata
BUSINESS ANALYSIS
Centurion,GP
Summary
I am a very driven person that works hard to meet the objectives of my potential employers. I am motivated by empowered teams that take ownership of and pride in their work. In my opinion, effective communication is the most important aspect in completing tasks successfully.
Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, and stakeholder engagement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
Work History
Business Analyst
Road Traffic Management Corporation
03.2020 - 03.2023
- Analyse and understand as-is business processes and requirements
- Implementing BABOK skills to develop and propose new business solutions and business processes for internal and external customers through compiling Business Case and Business Requirements Specification Documentation
- Using Microsoft Visio to illustrate UML Diagrams, Use Case Narratives and Business Rules to document Business Requirements Specifications to better represent the as-is and to-be processes to present to business and stakeholders
- Documentation of User manual for user training
- Support end-users in User Acceptance Testing and Training
- Open and effective communication with Client on project updates
- Perform project administration and governance tasks on multiple allocated projects
- Managing and prioritizing requirements
- Document project progress reports and reporting project results
- Development and maintenance of cordial stakeholder relations
- Log bugs and errors to development team on Atlassian Jira
- Perform quality assurance role with colleagues
- Reason for leaving: Internship contract ended
IT Support
Informatics Community Engagement Project (ICEP)
01.2018 - 02.2020
- Requirements Elicitation
- Troubleshooting and resolving IT related issues
- Identifying faults, coordinating with external 3rd party to provide solution
- Identified organizations Business IT needs and recommend solutions
- Standardised organisations workflow processes
- Adhere to policies and procedures
- Designed Database structures using Entity Relationship Diagrams
- Facilitate the link between business and development (on queries/incidents not new projects)
- Understanding computing technologies including operating systems
- Application
- Ensure that system functionality supports relevant business processes
- Provide fault solutions in a timely manner
- Collaborate with other team members in the testing and quality assurance of business applications
- Reason for leaving: Found internship placement at RTMC
Education
POSTGRADUATE DIPLOMA - Informatics (Business Applications)
Tshwane University of Technology
01.2024 - Current
Bachelor of Technology - Information (Business Applications)
Tshwane University of Technology
07.2018 - 11.2019
National Diploma - Information Technology (Business Applications)
Tshwane University of Technology
01.2014 - 06.2018
Grade 12 - undefined
Kgaphamadi Secondary School
01.2012 - 12.2012
Skills
C
Personal Information
Gender: Female
Software
PL SQL
SCRUM MASTER
C
DATA ANALYSIS
Timeline
POSTGRADUATE DIPLOMA - Informatics (Business Applications)
Tshwane University of Technology
01.2024 - Current
Business Analyst
Road Traffic Management Corporation
03.2020 - 03.2023
Bachelor of Technology - Information (Business Applications)
Tshwane University of Technology
07.2018 - 11.2019
IT Support
Informatics Community Engagement Project (ICEP)
01.2018 - 02.2020
National Diploma - Information Technology (Business Applications)
Tshwane University of Technology
01.2014 - 06.2018
Grade 12 - undefined
Kgaphamadi Secondary School
01.2012 - 12.2012
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