Mahudu Mulaudzi
Ladanna
Summary
I am a motivated and dynamic individual with a strong blend of customer service expertise, student support experience, and leadership skills shaped through hands-on work and academic training. My background in Humanities has strengthened my communication, emotional intelligence, and critical thinking, while my practical roles have developed my ability to handle diverse responsibilities, engage with people from different backgrounds, and maintain organized, safe, and well-managed environments. I excel in fast-paced settings, adapt quickly to new tasks, and approach every role with professionalism, empathy, and a solutions-focused mindset. I am committed to continuous growth and contributing positively wherever I am placed.
Overview
7
7
years of professional experience
Work History
Career Fair Assistant
Centre for Student Counselling and Development
2025.01 - Current
- Assisted exhibitors from various companies with setup and presentation needs.
- Coordinated crowd flow and ensured fair access for all students.
- Provided information and support to both students and exhibitors.
- Helped maintain order in high-traffic areas throughout the event.
- Stellenbosch University
Manager
North star travels
polokwane, south africa
2022.06 - 2026.03
- Built successful business culture focused on performance optimisation and goal attainment.
- Developed successful strategies and policies, meeting organisational needs and implementing improvements.
- Kept organisation in compliance with regulations and internal requirements.
- Monitored operations to keep processes aligned with targets and matching forecasts.
- Cultivated strong industry relationships to promote services and improve business operations.
- Established company targets based on previous performance and predicted forecasts.
- Developed high-performing teams to consistently exceed goals, drive revenue and expand markets.
Wine & Paint Assistant
Centre for Critical and Creative Thought
2024.04 - 2024.09
- Set up event spaces by arranging materials, preparing tables, and ensuring a welcoming environment for participants.
- Provided waitressing support by serving guests, managing refreshments, and maintaining cleanliness throughout the event.
- Ensured smooth event flow by attending to participant needs, answering questions, and contributing to a positive creative experience.
- Stellenbosch University
Door Monitor
Victoria Cluster Hub
2023.01 - 2024.01
- Ensured the safety and security of the Victoria Hub building after hours.
- Monitored entry points and supervised activity within the premises.
- Reported and escalated safety or health hazards to Campus Security.
- Maintained accurate logs and upheld building rules and regulations.
- Stellenbosch University
Mentor
Monica Residence
2022.01 - 2023.01
- Welcomed first-year students and supported their transition into university life.
- Conducted regular wellness checks to ensure emotional and academic wellbeing.
- Guided students on adapting to residence life, campus culture, and responsibilities.
- Provided peer support and responded to student challenges with care and confidentiality.
- Stellenbosch University
Sales Assistant
Prestige College Confectionery
2019.01 - 2021.01
- Assisted customers with product enquiries and purchases.
- Processed cash and card transactions accurately.
- Provided product recommendations to enhance customer satisfaction.
- Ensured shelves were fully stocked and the store floor was organized.
- Maintained a clean, welcoming shopping environment.
Education
BA - Humanities
Stellenbosch university
2025-12
Teaching English as a Foreign Language (120 Hours) - teaching
L TEFL Professional Institute- Teacher Record
2025-12
Matric (Grade 12) -
Prestige College
2021-01
Skills
- Multilingual Fluency
- High Level of Professional Conduct
- Advanced Information Recording
- Clear and Confident Communication
- Collaborative Leadership
- Innovative Thinking
- Analytical Research Ability
- Efficient Time Planning
- Calm Under Pressure
- Strong Interpersonal Awareness
- Customer service
- Event coordination
- Project management
- Conflict resolution
- Strategic planning
- Decision making
- People Management
- Performance reporting
- Active listening
- Team Leadership
- Physical stamina
- Communication proficiency
Languages
English
Sepedi
Custom Section
Stellenbosch University, 2022-2024, Election Committee Member (2022, 2023, 2024), Culture Committee Member (2022, 2023), Critical Engagement Committee Member (2022, 2023), Social Impact Committee Member (2022, 2023), Alumni Committee Member (2022, 2023), Interior Committee Member (2022, 2023), Entrepreneurship Committee Member (2022), Media Committee Member (2022), Safety Committee Member (2023), Mentor (2023), Success Club Peer Facilitator, Delta High School, 2023, Backstage Crew, Palesa Festival Stellenbosch, 2022
References
- Monica Du Toit, Head of Monica Residence at Stellenbosch University, +27 83 448 1105
- Bulelwa Gumede, Head Door Monitor for the Victoria Cluster Hub, 2024, +27 73 898 6271
Timeline
Career Fair Assistant
Centre for Student Counselling and Development
2025.01 - Current
Wine & Paint Assistant
Centre for Critical and Creative Thought
2024.04 - 2024.09
Door Monitor
Victoria Cluster Hub
2023.01 - 2024.01
Manager
North star travels
2022.06 - 2026.03
Mentor
Monica Residence
2022.01 - 2023.01
Sales Assistant
Prestige College Confectionery
2019.01 - 2021.01
BA - Humanities
Stellenbosch university
Teaching English as a Foreign Language (120 Hours) - teaching
L TEFL Professional Institute- Teacher Record
Matric (Grade 12) -
Prestige College