Microsoft office Word, Microsoft Office Excel ,Power Point, Microsoft office Outlook,microsoft office power point
Mahlodi Pertunia Khosa
Office Administrator
Emalahleni, Duvhapark
Summary
Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures.
Overview
7
7
years of professional experience
4
4
Languages
Work History
Travel Consultant
MTW Global Travels
08.2015 - 11.2019
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Organized trips for individual, family and business travelers.
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
- Maintained and updated corporate traveler profiles with current information.
- Trained new staff and administrative support on customer service, recordkeeping and travel planning procedures.
- Handled sensitive information with professionalism and discretion.
- Completed accurate reservations for business travelers at point of sale.
- Collected, handled and documented payments for travel services and associated feels.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Intern
Greater Tzaneen Tourism Association
03.2013 - 07.2015
- Sorted and organized files, spreadsheets, and reports.
- Interacted with customers by phone, email, or in-person to provide information.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Analyzed problems and worked with teams to develop solutions.
- Facilitated successful completion of projects from concept to launch.
- Provided project progress updates and proposed solutions to issues.
- Assisted in developing integrated marketing strategies for small businesses.
- Developed and maintained relationships with key internal stakeholders.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
Education
No Degree -
Gidela High School
Giyani South Africa 04.2001 -
Skills
- Travel Insurance
- Travel Arrangements
- Company Guidelines and Procedures
- Executive Travel
- Documentation Preparation
- Government Travel
- Hotel Accommodations
- Administrative Tasks
- Marketing
Software
Interests
Travelling
Reading Books
I love reading various spiritual books, to rejuvinate my spirit
Reference
Name: Nkuna Raymond
contact : 078 641 9095
relationship: Husband
Name: Mpho Monyela
contact : 078 725 6035
Relatonship: CEO MTW Global Travels
Timeline
Travel Consultant
MTW Global Travels
08.2015 - 11.2019
Intern
Greater Tzaneen Tourism Association
03.2013 - 07.2015
No Degree -
Gidela High School
04.2001 -
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