Mahlatse Mothupi

•Coordinate project activities and maintain project documentation.

•Support process improvement initiatives and tracking milestones.

•Prepare reports and presentations for management.

•Enhance collaboration and cross-functional teamwork using CRM/project tools

• Performed diagnostic testing, troubleshooting and communicated with pathologists on technical matters.
• Conducted operator training and provided technical support to colleagues.
• Assisted in internal and external audit preparations.
• Developed quality controls to standardise analysis techniques.
• Ensured customer focused technical support to clinicians.

• Supported multiple laboratories, ensuring consistent service delivery.
• Troubleshot and resolved equipment and testing issues across sites.

• Calibrated equipment, performed maintenance and resolved QC issues.
• Supported laboratory operations including inventory management.

• Managed laboratory inventory and equipment functionality
• Implemented safety, cleaning and storage procedures.
• Oversaw laboratory, enforcing strict compliance with technical specifications and regulations.

• Assisted in identifying and resolving technical discrepancies in test results
• Accurately recorded and validated test results in LIS

• Organised and prioritised specimens and tests based on urgency of request, stability of specimen and timing protocols.
• Monitored laboratory inventory, ordering low-stock items to keep adequate levels of necessary items at all times.
• Reported any apparent instrument malfuntion to supervisor for further action.
• Recorded fridge temperatures to maintain compliance with standard operating procedures.