Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MAHLATSE MOKGEHLE

Tembisa

Summary

Ambitious and adaptable university student currently completing a Bachelor of Laws (LLB) at the University of South Africa, with professional experience in customer service, sales, reception and administration. Experienced in working in fast-paced environments, communicating with customers and colleagues, managing information, handling enquiries and supporting day-to-day operations. Strong research, written and verbal communication, organisational and problem-solving skills, with a keen ability to learn and adapt to new environments. Seeking a corporate internship or entry-level opportunity to gain practical experience and contribute to a professional organisation.

Overview

3
3
Languages
4
4
years of professional experience

Work History

Receptionist/Store manager

standard beauty
Modderfontein HQ, south Africa
05.2026 - 10.2026
  • Welcomed guests and clients in friendly, positive manner.
  • Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
  • Answered and directed incoming calls to relevant staff members using multi-line telephone system.
  • Maintained clean and orderly reception area to impress and welcome visitors.
  • Responded to customer enquiries through Meta platforms and email.

Customer Service/ Agent Assistant

standard beauty
Sandton , South Africa
04.2025 - 01.2026
  • Addressed customer service enquires quickly and accurately.
  • Assisted with workload distribution and worked collaboratively in a fast-paced environment.
  • Handled complaints calmly and professionally, providing appropriate solutions to promote continued customer satisfaction.
  • Assisted customers with product-related questions, feedback and complaints.

Customer Sales Assistant

Mondelez international
johannesburg, South Africa
09.2022 - 01.2025
  • Assisted customers in selecting products, offering detailed advice to meet their needs.
  • Maintained a tidy and safe shopping environment, following health and safety guidelines.
  • Replenished items and organised displays to keep stock looking professional.
  • Handled customer complaints with empathy and professionalism, offering solutions that resulted in increased customer satisfaction.

Education

Bachelor of law - law

university of south africa
Pretoria, GP
01-2027

Certificate of Higher Education - law

university of south africa
Pretoria, GP
01-2023

Skills

  • Communication
  • Problem-Solving
  • Organisation
  • Time Management
  • Teamwork
  • Adaptability
  • Customer Relations
  • Attention to Detail
  • Data Capturing
  • Filing
  • Record Keeping
  • Scheduling
  • Email Communication
  • Office Support
  • Research
  • Written Communication
  • Information Analysis
  • Legal Research
  • Report Writing
  • Microsoft Word
  • Excel
  • PowerPoint
  • Google Docs
  • Email
  • Meta Platforms

Languages

English
Advanced
C1
Xhosa
Elementary
A2
Sepedi
Advanced
C1

Timeline

Receptionist/Store manager

standard beauty
05.2026 - 10.2026

Customer Service/ Agent Assistant

standard beauty
04.2025 - 01.2026

Customer Sales Assistant

Mondelez international
09.2022 - 01.2025

Bachelor of law - law

university of south africa

Certificate of Higher Education - law

university of south africa
MAHLATSE MOKGEHLE