Driven Merchandiser with a proven track record at Nestle Division Pack N Stack, enhancing customer satisfaction and store appearance through expert product knowledge and meticulous inventory management. Skilled in planogram design and proficient in VueScan, I excel in creating engaging displays and ensuring optimal stock levels, significantly reducing out-of-stock instances.
Overview
8
8
years of professional experience
Work History
Merchandiser
Nestle Division Pack N Stack
06.2016 - Current
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Verified products appeared at correct locations in proper quantities.
Updated pricing and signage to complete product displays and educate customers.
Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Inspected merchandise for quality and arranged proper display location on floor.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
Answered customer questions regarding store merchandise, department information, and pricing.
Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.