Mageshen Reddy
Sales
Boksburg
Summary
Accomplished Senior Store Manager with a proven track record at Sounds Great Entertainment & Productions, enhancing store performance through operational efficiency and staff management. Skilled in fostering teamwork and collaboration, significantly improving customer satisfaction. Expert in inventory control and sales analysis, driving results and streamlining processes for optimal store success.
Overview
11
11
years of professional experience
Work History
Senior Store Manager
Stax
05.2024 - Current
- Supervised employees for exceptional store operations, customer retention and positive brand experiences.
- Guided daily activities, overseeing accounts receivable, inventory reporting and bank deposits.
- Maintained quality through training and coaching during daily activities.
- Promoted business strategy by implementing improvements based on guest feedback.
- Identified and recommended areas for improvement in processes with targeted solutions.
- Planned and assigned workload by delegating tasks and directing team members.
- Improved overall store performance by implementing effective sales strategies and streamlining operational processes.
- Enhanced store appearance with meticulous merchandising, visual displays, and well-organized inventory management.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Senior Store Manager
Sounds Great Entertainment & Productions
11.2021 - 04.2024
- Supervised employees for exceptional store operations, customer retention and positive brand experiences.
- Guided daily activities, overseeing accounts receivable, inventory reporting and bank deposits.
- Maintained quality through training and coaching during daily activities.
- Planned and assigned workload by delegating tasks and directing team members.
- Improved overall store performance by implementing effective sales strategies and streamlining operational processes.
- Managed vendor relationships to negotiate competitive pricing and ensure timely delivery of products and supplies.
- Fostered a positive work environment by promoting open communication, employee recognition, and professional development opportunities.
- Optimized staffing schedules to ensure adequate coverage during peak hours while minimizing labor costs.
- Increased customer satisfaction by prioritizing exceptional service and addressing concerns promptly and professionally.
Salesperson
Sounds Great Entertainment & Productions
03.2013 - 10.2021
- Worked to build relationships with customers and built potential for additional sales.
- Increased sales and customer satisfaction through personalized servicing.
- Improved customer service and telecommunication skills to build lasting relationships.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
Education
High School Diploma -
Tongaat Secondary School
Tongaat 04.2001 -
Skills
Operational Efficiency
Health and safety
Merchandise planning
Staff Management
Inventory Control
Sales Analysis
Employee Scheduling
Store maintenance
Teamwork and Collaboration
Customer Service
Problem-Solving
Timeline
Senior Store Manager
Stax
05.2024 - Current
Senior Store Manager
Sounds Great Entertainment & Productions
11.2021 - 04.2024
Salesperson
Sounds Great Entertainment & Productions
03.2013 - 10.2021
High School Diploma -
Tongaat Secondary School
04.2001 -
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