Magdalena Tsholo

• Assisted customers and visitors professionally
• Provided customer support and handled inquiries

• Maintained high service standards

• Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.

• Supervised daily activities, ensuring safety and engagement for children.
• Prepared nutritious meals tailored to dietary needs and preferences.
• Organized educational games to promote cognitive development and creativity.
• Assisted with homework, providing guidance in various subjects.

• Supported lead teacher in lesson planning and classroom management.
• Assisted in implementing educational activities to enhance student engagement.
• Facilitated small group instruction tailored to diverse learning needs.
• Collaborated with staff to create a positive classroom environment.

• Operated multi-line telephone system to manage incoming and outgoing calls efficiently.
• Provided accurate information to callers regarding services and departments at TGF.
• Assisted in routing calls to appropriate staff, ensuring prompt communication across teams.
• Maintained detailed logs of incoming calls, enhancing record-keeping processes.

• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Reported suspicious activities and persons to law enforcement.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

Currently studying towards Logistics