Magda Möller
Quality Support Officer
Kameeldrift East
Summary
Energetic and driven Office Support with 20+ years of experience in executing administrative processes. Streamlines workflows and processes to improve the workplace and minimize costs to increase bottom-line growth. Manages projects while resolving problems utilizing sound judgment and initiative skills.
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work History
Quality Support Officer
Q-SOL Pharma
Waltloo
08.2023 - Current
- Doing projects where and when needed
- Checking in and destroyal of samples in Retention Store
- Assisting Quality Manager with Quality Agreements
- Writing yearly PQR's (Product Quality Reports) - Imported Products
- Supportive function for Quality Manager and QA Manager in Quality Assurance
- Build cooperative relationship between production and quality departments
- Liaise with customers and suppliers
- Creating requisitions for various departments on Syspro (internal software)
Quality Support Officer
Sanofi (Sanofi Sold the Factory to Q-SOL Pharma)
03.2020 - 07.2023
- Doing projects where and when needed
- Check in of samples in Retention Store
- Assisting Quality Manager with Quality Agreements
- Writting PQR's (Product Quality Reports) - Imported Products
- Supportive function for Quality Manager and QA Manager in Quality Assurance
- Build cooperative relationship between production and quality departments
- Liaise with customers and suppliers
Quality Assurance Document Controller
SANOFI
08.2013 - 02.2020
- E-buy - Managing purchases on E-buy for QA department
- Phenix - Good knowledge of the system
- Managing of Quality Documents (including BPRs and BMRs) - Typing and issuing of quality documents correctly and on time
- Filling of quality documents accurately
- (Hard copies and soft copies)
- Update and following up of DMI metrics on a monthly basis
- Controlling the issuing of quality documentation to departments
- Move scanned documents to relevant folders on QMD drive - as requested by Regulatory Department
- HSE - Carry out all Safety Representative responsibilities for Admin Building
- Inspection Audits - Typing of observations after receipt of report
- Observation recorded on P drive within 7 days after receipt of report
- Internal Audits - Planning and carrying out internal audits
- Training - Perform the trainings (irrespective of the format) assigned as 'Mandatory' by Ethics & Business Integrity, respecting the indicated deadlines
- Keeping Quality Assurance Training Matrix up to date
Executive PA to the C.E.O
Jodan Construction (Pty) Ltd
02.2011 - 07.2013
- Management of the CEO's diary and appointments
- Help CEO manage output, workflow and office deadlines
- Take and relay accurate and timely messages from telephone callers, and answer queries where possible
- Collect and open all mail addressed to the CEO
- Take minutes for all meetings
- Draft, type and dispatch all the CEO's correspondence
- Liaise with relevant individuals, external organisations etc
- To arrange meetings, prepare agendas and draft minutes
- Maintain a comprehensive filing system
- Co-ordinate CEO's travel arrangements
- Tabulate and retrieve CEO's official expenditures and claims
- Some research, media relations and promotional work
- Undertake any other duties as requested by the CEO
- Manage the administration and execution of all administrative documentation
- Prepare and assist with the collection and submission of tenders
- Preparation of quotations to clients
- Requesting quotations for tender purposes and general
- Assisting and arranging events such as golf days, teambuilding and year end functions
Personal Assistant to Managing Director
Beckers Electrical Contractor (Pty) Ltd
10.2008 - 02.2011
- Manage the administration and execution of all administrative documentation
- Travel arrangements
- Corresponding on behalf of the Managing Director
- Prepare and assist with the submission of tenders
- Preparation of contract payment certificates/quotations to clients and sub-contractors
- Administer all sub-contract documentation
- Responsible for maintaining health and safety files and meetings on site
- Requesting quotations, placing orders and seeing to it that the sites receive their orders on time
- Assisting the debtors department
Personal Assistant to Customer Manager
Premier Foods
11.2006 - 10.2008
- Manage the administration and execution of all administrative documentation including, free stock and purchase requisitions
- Arranging and scheduling of meetings
- Managing of diaries for the Independent and Industrial managers
- Travel arrangements including booking of flights, arranging accommodation and car rental
- Drafting and finalizing presentations on PowerPoint
- Preparing of reports on Proclarity
- Using internal programs such as: Data Manager, Flow Centric for updating customer information
- Communicating with other team members and departments on behalf of the bakery Customer managers
- Handling a few customers, taking, placing orders and seeing to it that they receive their orders on time
- Handling a few export customers, communicating their new prices to them, taking, placing orders - seeing to it that we get our payment on time and arranging delivery on time for shipment/export
- Arranging for new accounts to be opened
- Seeing to it that all the prices are in the system for the valid deal periods as indicated by management, to avoid price claims
Personal Assistant to Customer Manager
Premier Foods (Staffgro)
09.2005 - 10.2006
- Manage the administration and execution of all administrative documentation including, free stock and purchase requisitions
- Arranging and scheduling of meetings
- Managing of diaries for the Independent and National bakery managers
- Travel arrangements including booking of flights, arranging accommodation and car rental
- Drafting and finalizing presentations on PowerPoint
- Preparing of reports on Proclarity
- Administration of call cycles, updating budgets on Proclarity
- Communicating with other team members and departments on behalf of the bakery Customer managers
Education
National Diploma - Information Administration, Business Administration, Legal Practice, Communication, Personnel Management, Microsoft Word, Excel, Power Point and Access
Vaal University of Technology
01.2001 - 01.2003
Certificate - Total Quality Management
UNISA
Pretoria 01.2014 - 06.2015
Short course - Risk Management
UNISA
Training - Quality Management Systems
TIQMS
Skills
- Microsoft Team
- Microsoft Office package up to 0365
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Microsoft Power Point
Problem-solving
Documentation skills
Work Planning and Prioritization
Continuous improvement
Coursework
- TIQMS, Training in Quality Management Systems, 2012
- UNISA, Short course - Certificate on Total Quality Management, 2015
- UNISA, Short course - Risk Management, 2020
Additional Information
Mthenjwa Mtolo - Quality Assurance Manager (Previous Manager at Sanofi)
073 648 4824
Marie Cohen - Quality Assurance Manager (Previous Manager at Sanofi)
082 786 3633
Nico Pretorius - CEO: Jodan Construction
083 264 3197
Timeline
Quality Support Officer
Q-SOL Pharma
08.2023 - Current
Quality Support Officer
Sanofi (Sanofi Sold the Factory to Q-SOL Pharma)
03.2020 - 07.2023
Certificate - Total Quality Management
UNISA
01.2014 - 06.2015
Quality Assurance Document Controller
SANOFI
08.2013 - 02.2020
Executive PA to the C.E.O
Jodan Construction (Pty) Ltd
02.2011 - 07.2013
Personal Assistant to Managing Director
Beckers Electrical Contractor (Pty) Ltd
10.2008 - 02.2011
Personal Assistant to Customer Manager
Premier Foods
11.2006 - 10.2008
Personal Assistant to Customer Manager
Premier Foods (Staffgro)
09.2005 - 10.2006
National Diploma - Information Administration, Business Administration, Legal Practice, Communication, Personnel Management, Microsoft Word, Excel, Power Point and Access
Vaal University of Technology
01.2001 - 01.2003
Short course - Risk Management
UNISA
Training - Quality Management Systems
TIQMS
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