Maeka Jacob Mallane
Tech Officer: CNFO
Cape Town
Summary
Dynamic Tech Officer with extensive experience leveraging diverse technologies to enhance organizational performance and client satisfaction. Proven track record of engaging with residential and business clients, demonstrating a strong commitment to improving customer experiences. Currently responsible for providing and maintaining Metro Ethernet services for Telkom Mobile and various private clients, while contributing to significant projects such as transitioning copper clients to FTTH. Passionate about driving innovation and delivering exceptional service in the telecommunications sector.
Overview
8
8
years of professional experience
2
2
Certifications
Work History
Technical Officer OP1
Openserve
01.2021 - Current
- Core Systems maintenance and installations
- Systems: Transmission (POTN PSS 8-64, HiT7080, HiT7070 and legacy), Broadband (GPON, IMAX, MSAN/ISAM and DCS30), Metro Ethernet (access and core), TMNET, TxOps, Webforce, EMOS, TNMS, FST-NM, U2000
- Network: Copper, Optic Fibre and Microwave
- Routers: SAS-D, SAS-E, MWR Cisco, ASR Cisco and RTN
Technical Officer OP1
01.2018 - 01.2020
- Duties: FTTH (Installations and Faults), ADSL, ISDN and Excon
Education
National Senior Certificate -
Kgorathuto High School
01.2008
National N Diploma - Electrical Engineering Diploma (Light Current)
Central Johannesburg TVET College
01.2018
Skills
Work coordination
Team collaboration
Report writing
Emergency response coordination
Certification
National Certificate: Telecommunication Network Operation (NQF Level 4)
References
- Thabo, Letseng, Mr, 0680618307, Open Serve, Mentor, Division: CNFO
- Seabela, MG, Mrs, 0813171130, 0112853302, Open Serve, Promoter, Division: Commodity Service
Timeline
Technical Officer OP1
Openserve
01.2021 - Current
Technical Officer OP1
01.2018 - 01.2020
National N Diploma - Electrical Engineering Diploma (Light Current)
Central Johannesburg TVET College
National Senior Certificate -
Kgorathuto High School