MADOMELANE PRINCESS MATHYE
Business Administrator
Summary
Highly organized and results-oriented Business Administrator with a proven track record of success in both the hospitality and construction industries. Possessing strong skills in operations management, financial administration, project coordination, and customer service. Adept at streamlining processes, managing budgets, and leading teams to achieve organizational goals. Seeking a challenging role where expertise in business administration can be leveraged to drive efficiency, profitability, and customer satisfaction.
Overview
11
11
years of professional experience
6048
6048
years of post-secondary education
1
1
Certification
2
2
Languages
Work History
Construction Project Administrator
Benyi Ba Mesaba Construction
03.2018 - Current
- Assist Project Manager and Supervisor in all aspects of construction projects, from pre-construction to closeout.
- Manage project documentation, including contracts, submittals, change orders, and RFIs.
- Prepare and track project invoices, and payments.
- Provide administrative support to project teams, including scheduling meetings, managing correspondence, and preparing presentations.
- Assist in the preparation of project proposals and bids.
- Maintain project files and records, ensuring accuracy and organization.
- Track project expenses and assist in the preparation of financial reports.
- Coordinate with vendors and suppliers to ensure timely delivery of materials and services.
Operations Manager
Ntsako Home Guesthouse T/U Benyi Ba Mesaba Constru
02.2014 - Current
- Manage all aspects of guesthouse operations, including front desk, housekeeping, and food and beverage services, ensuring exceptional guest experiences and operational efficiency.
- Lead a team of employees, providing training, performance evaluations, and fostering a positive work environment.
- Managed and resolved guest complaints, ensuring customer satisfaction and loyalty.
- Ensuring efficient check-in/check-out processes and excellent customer service.
- Manage guest reservations, handling inquiries, and resolve guest issues.
- Maintain accurate records of guest accounts, payments, and room availability.
- Assist in the preparation of daily and monthly reports on occupancy rates, revenue, and guest feedback.
Education
Bachelor of Business Administration (BBA) -
Certificate in Information Technology And Computer Science -
Grade 12 (Matric) -
Skills
Operations Management
Budget Management
Financial Analysis
Process Improvement
Policy Development
Vendor Management
Risk Management
Scheduling
Budgeting
Resource Allocation
Guest Service
Front Desk Operations
Reservations Management
Event Planning
Food and Beverage Management
Guesthouse Operations
Excellent Written and Verbal Communication
Team Leadership
Presentation Skills
Certification
Certificate of Introduction to Project Management
Licence
Code C1
Personal Information
- ID Number: 910330 0847 087
- Gender: Female
- Nationality: South African
- Marital Status: Single
REFERENCES
Mr Sihle Fanie Baloyi
Managing Director
Benyi Ba Mesaba Construction & Ntsako Home Guesthouse
C: 079 700 9393 E: fanie@ntsakohomebnb.co.za
Miss Stella Mokobi
Former Colleague
Benyi Ba Mesaba Construction
C: 076 947 9508
Timeline
Construction Project Administrator - Benyi Ba Mesaba Construction
03.2018 - Current
Operations Manager - Ntsako Home Guesthouse T/U Benyi Ba Mesaba Constru
02.2014 - Current
Richfield Graduate Institute of Technology - Bachelor of Business Administration (BBA),
Capricorn FET College - Certificate in Information Technology And Computer Science,
Kabela Secondary School - Grade 12 (Matric),