Madeleine Deyzel
Unit Manager - Specialized Unit
Heidelberg
Summary
Dedicated Nursing Unit Manager with highly developed skills in staff recruiting and training. Promotes best practices by enforcing high standards of care. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Nursing Unit Manager
Lenmed
06.2021 - Current
- Championed empathetic approach towards both patients and their families throughout their stay, resulting in positive feedback from patient surveys.
- Assessed staffing needs based on census fluctuations while balancing budget constraints, maintaining appropriate nurse-to-patient ratios at all times.
- Collaborated with physicians to optimize patient treatment plans, resulting in better health outcomes.
- Successfully managed challenging situations involving patients or families by employing effective conflict resolution techniques.
- Enhanced patient care by implementing evidence-based practices and protocols in nursing unit.
- Mentored and guided new nurses through their orientation process, fostering professional growth and development.
- Coordinated multidisciplinary rounds to promote cohesive decision-making regarding individualized patient needs.
- Improved patient satisfaction scores by actively addressing concerns and implementing necessary improvements.
- Managed daily nursing unit operations, maintaining high standards of patient safety and quality of care.
- Promoted culture of continuous improvement by regularly conducting audits and identifying areas for potential enhancement within unit.
- Increased nurse retention rates by promoting positive work environment and offering regular professional development opportunities.
- Conducted performance evaluations for nursing staff, providing constructive feedback to enhance skills and competencies.
- Oversaw infection control initiatives within unit, resulting in decreased hospital-acquired infection rates among patients under our care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
Acting Unit Manager - ICU
Lenmed Ahmed Kathrada
04.2020 - 06.2021
- Responsible for the management of the unit, staffing, stock, and overall efficiency of both units
- Promoted a culture of safety within the unit by enforcing strict adherence to protocols, guidelines, and infection control measures.
- Developed strong working relationships with physicians, nurses, therapists, and ancillary staff for cohesive unit functioning.
- Optimized staffing levels by monitoring unit needs and making data-driven adjustments to scheduling as necessary.
- Contributed to hospital-wide quality improvement initiatives by identifying areas of opportunity within the unit and implementing best practices.
- Improved patient satisfaction with timely and accurate communication between patients, families, and medical professionals.
- Managed budgetary constraints through careful resource allocation, cost control measures, and fiscal responsibility practices.
- Mentored new hires during orientation periods for seamless integration into the team while maintaining high-quality patient care standards.
- Implemented evidence-based practices within the unit to enhance overall quality of care provided to patients.
- Streamlined daily operations for increased productivity by delegating tasks and supervising nursing staff.
- Addressed clinical issues promptly to reduce risks associated with patient care or operational inefficiencies in the unit.
- Increased staff retention rates with supportive leadership techniques, mentoring programs, and positive work environment initiatives.
- Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
- Resolved conflicts among team members quickly to maintain a positive working environment conducive for continued excellence in patient care.
- Handled complaints from patients and families and immediately took steps for quick resolution and to prevent reoccurrence.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Clinical Facilitator Specialized Units
Lenmed
08.2018 - 01.2020
- Part of development of the Short Learning Program for the Registered nurses in the Intensive care units
- Actively participated in hospital-wide committees focused on enhancing the overall quality of care provided to patients.
- Assisted with recruitment efforts by interviewing prospective candidates and evaluating their potential fit within the organization''s culture and values.
- Implemented quality improvement initiatives that resulted in measurable improvements in key performance indicators related to patient safety and satisfaction.
- Led the development of policies and procedures aimed at standardizing care delivery across all units within the facility.
- Served as a resource for nursing staff, providing guidance on best practices in patient care and assisting with challenging cases.
- Facilitated hands-on training sessions for nursing staff, increasing their confidence in performing complex procedures and improving overall quality of care.
Registered Professional Nurse and Shift leader
Netcare Union Hospital
01.2010 - 02.2018
- Worked as a Registered Professional Nurse and Shift leader
- Mentored new nurses, sharing clinical expertise and fostering a supportive learning environment.
- Assisted physicians during examinations and procedures, ensuring smooth workflows and positive patient experiences.
- Collaborated with interdisciplinary teams for optimal patient care and efficient resource utilization.
- Promoted infection control practices by maintaining strict adherence to sanitation standards and protocols throughout the unit.
- Implemented evidence-based practices in daily nursing activities, promoting best patient outcomes.
- Actively participated in quality improvement initiatives to enhance overall healthcare delivery within the facility.
- Handled emergency situations calmly while implementing appropriate interventions, stabilizing patients and preventing further complications.
- Participated in continuous professional development opportunities staying updated on advancements in nursing practice.
- Served as a liaison between patients, families, and healthcare providers for clear communication of treatment plans and progress updates.
- Provided compassionate end-of-life care for terminally ill patients, offering emotional support for families during difficult times.
- Improved patient outcomes by consistently providing high-quality nursing care and timely interventions.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Provided direct patient care, stabilized patients, and determined next course of action.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Registered Professional Nurse - Post Basic Student
Netcare Union Hospital
01.2009 - 12.2009
- Trained in both General ICU and Cardiac ICU to complete Diploma in Critical Care
- Brought new perspectives to classroom discussions with materials found during independent research.
- Participated in seminar classes with enthusiasm and respect towards fellow students.
- Took extensive notes to document lessons and further solidify learning objectives.
- Conducted research projects, gathering data and information from a variety of sources.
- Conducted ongoing professional development training to stay current with educational trends and enhance instructional strategies further benefiting students'' success outcomes.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Education
Certificate in Management And Leadership - Business Management
Henley Business School
Sandton, South Africa 04.2023 - Current
Certificate - Chronic Renal And Dialysis Care
BBraun
Germany 06.2013 - 08.2013
Diploma in Critical Care - Nursing Science
Netcare Education
Auckland Park, South Africa 01.2009 - Dec 2009
Diploma in General Nursing - Nursing Science
Netcare Education
Auckland Park, South Africa 01.2007 - 12.2008
Skills
Adaptability and Flexibility
undefinedAdditional Information
I have solid experience in many disciplines such as trauma, neuro, renal, burns and more. I also have knowledge on cardiac output monitoring, CVVHD, ABG analysis and ICP monitoring. As shift leader, I assisted doctors with insertion of CVP, ICD, ICP and even laparotomies in the ICU environment. I enjoy doing on the spot training and sharing knowledge. I am a strong leader and good interpersonal skills. I am committed to excellence in my work. I have been a unit manager for since 2020, and had since then turned around both the unit, from being units with high staff turn around to units that have all positioned filled. I have also, since then, uplifted the skills of all staff with introduction to more advanced equipment. We had to nr 1 spot of highest survival rate in Gauteng during the Covid Pandemic. I am nearly completed with my course at Henley Business school, where I have uplifted my skills and knowledge to be a transformation leader.
Sanc
14669170
Personal Information
- Identification Number: 8201200057087
- Dependents: 3 Children
- Date of Birth: 01/20/82
- Driving License: Code 08
- Marital Status: Married
References
- Magda Van Vuuren, Nursing service manager, Lenmed Ahmed Kathrada, 0829533456
- Kamini Pillay, HR Manager, Lenmed Ahmed Kathrada, 0799411686
- Rene Rowe, Deputy Nursing service manager, Lenmed Ahmed Kathrada, 0825010728
Timeline
Certificate in Management And Leadership - Business Management
Henley Business School
04.2023 - Current
Nursing Unit Manager
Lenmed
06.2021 - Current
Acting Unit Manager - ICU
Lenmed Ahmed Kathrada
04.2020 - 06.2021
Clinical Facilitator Specialized Units
Lenmed
08.2018 - 01.2020
Certificate - Chronic Renal And Dialysis Care
BBraun
06.2013 - 08.2013
Registered Professional Nurse and Shift leader
Netcare Union Hospital
01.2010 - 02.2018
Diploma in Critical Care - Nursing Science
Netcare Education
01.2009 - Dec 2009
Registered Professional Nurse - Post Basic Student
Netcare Union Hospital
01.2009 - 12.2009
Diploma in General Nursing - Nursing Science
Netcare Education
01.2007 - 12.2008
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