MACKENZIE BARLOW
IT INFRASTRUCTURE ASSOCIATE, GAME PRODUCER
Kuils River
Summary
Adaptable graduate with a Bachelor of Arts in Game Design and Production, ISTQB Foundation Certification, and currently pursuing NQF 5 Higher Certificate in Information Technology. Passionate about IT infrastructure, cloud computing, and software testing. Strong theoretical knowledge in computer organization, software, networking, operating systems, databases, and programming languages. Keen interest in end-user computing, cloud services, cyber security, and implications of quantum computing. Possessing strong analytical mindset and critical thinking skills for success in the dynamic field of information technology.
Overview
1
1
year of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
IT Technical Support Intern
Capaciti UVU Africa
Cape Town
04.2025 - Current
- Working as part of a dynamic team on a 12-month internship program (6 months training, 6 months practical placement at Clickatell Global Chat Commerce).
- Gained valuable practical exposure to infrastructure support, troubleshooting, and cloud services implementation.
- Completed 5 AI Coursera certificates, 2 technical support certifications, and 7 professional development certificates during the program, which enhanced my knowledge in applying AI concepts to real-world IT challenges.
- Successfully delivered and presented functional AI applications developed by our team, showcasing my ability to collaborate effectively and meet project goals.
- Took on team leader responsibilities of delegating tasks, motivating the team, and ensuring high-quality outcomes.
- Learned that while technical skills can be taught, a professional attitude and willingness to learn are key to success in any IT role.
Attendee
AWS Skills Centre
Cape Town
03.2025 - Current
- Gained insights into AWS services and the power of cloud computing
IT Job Shadowing
Checkers Sixty60
10.2024 - Current
- Observed Agile workflows and gained insights into IT operations.
- Learned about Jira and SAP for project management and troubleshooting.
- Developed an understanding of team structures and the roles supporting IT operations.
Education
Higher Certificate - Information Technology NQF 5
02.2025 - 11.2025
Bachelor of Arts - Game Design and Production
SAE Institute
01.2022 - 01.2024
High School - undefined
De Kuilen High School
01.2017 - 01.2021
Mqf 4 - Technical Support
MICT SETA
Cape Town 06.2025 - Current
Skills
Microsoft Windows
Google Cloud
LAN
WAN
computer hardware
CPU organization
Unreal Engine
Unity
Git
Printer support
Network support
Software installation
Windows administration
Application support
Game Production
AI machine learning
Accomplishments
- Sports Excellence - Competed at provincial and national levels in tennis, earning Western Province, Boland, and Western Cape colours.
- Academic Showcase - Successfully developed and presented game prototypes at university events, demonstrating project management and technical skills.
- Sales Agent Offer - Took part in an interview process for a sales agent position in December 2024 at La Granson International and received an offer for the role, emphasizing people skills.
Interests
Literature
Environmental conservation
Art
Dance
Sports
Tech advancements
Lifelong learning
Cloud computing
Quantum computing
Cybersecurity
References
Mitzi Smit (Systems Manager) – Shoprite, +27 82 764 5524
Deniell de Vries (Gaming Lecturer) – SAE Institute, +27 82 531 2056
ILAB Software Testing Trainer – loraine.duplessis@ilabqa.com
Mancosa IT Student Advisor – dacian.kasavelu@mancosa.com
Brittany Saptoe (TDC Manager) – brittany.saptoe@capaciti.org.za
Timeline
Mqf 4 - Technical Support
MICT SETA
06.2025 - Current
IT Technical Support Intern
Capaciti UVU Africa
04.2025 - Current
Attendee
AWS Skills Centre
03.2025 - Current
Higher Certificate - Information Technology NQF 5
02.2025 - 11.2025
IT Job Shadowing
Checkers Sixty60
10.2024 - Current
Bachelor of Arts - Game Design and Production
SAE Institute
01.2022 - 01.2024
High School - undefined
De Kuilen High School
01.2017 - 01.2021
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