Mabutho Ngobese
IT Support Technician
Johannesburg
Summary
Dynamic IT Technician with a proven track record at Dis-chem Pharmacy, excelling in diagnostics and troubleshooting. Adept at enhancing customer relations while delivering effective installation updates and repairs. Recognized for ensuring seamless operations and maintaining high standards in technical support and service excellence.
Overview
6
6
years of professional experience
Work History
Software Installer
ICT Choice
01.2025 - 03.2025
- Installed complete systems at new residential and business construction sites.
Electrical Assistant
Mathosi Engineering
05.2024 - 12.2024
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
IT Technician
Dis-chem Pharmacy
03.2022 - 06.2023
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and type.
Security Officer
Stallion Security
03.2019 - 04.2022
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Education
CompTIA Network+ Certificate - Information Technology
Netcampus
Centurion12.2023
CompTIA A+ Core1 Certificate - Information Technology
Pearson Vue
Johannesburg 08.2023
Higher Certificate In IT NQF5 - Information Technology
Mancosa Honours University
Johannesburg 04.2021
Skills
Diagnostics and troubleshooting
Timeline
Software Installer
ICT Choice
01.2025 - 03.2025
Electrical Assistant
Mathosi Engineering
05.2024 - 12.2024
IT Technician
Dis-chem Pharmacy
03.2022 - 06.2023
Security Officer
Stallion Security
03.2019 - 04.2022
CompTIA Network+ Certificate - Information Technology
Netcampus
CompTIA A+ Core1 Certificate - Information Technology
Pearson Vue
Higher Certificate In IT NQF5 - Information Technology
Mancosa Honours University
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