Mabontle Mphahlele
PRETORIA | GA | Box | 0001
Summary
HR Administrator with experience supporting payroll, procurement, supplier queries, reconciliations, and meeting coordination across office and HR functions. Maintains accurate records, manages purchase requests and approvals, and supports compliance through organised filing, transaction tracking, and HR data management.
Overview
3
3
Languages
4
4
years of professional experience
Work History
HR Administrator
VEA Road Maintenance and Civils
02.2025 - Current
- Maintained comprehensive HR records, including contracts, performance reviews, and attendance data, ensuring compliance with GDPR.
- Assisted with the implementation of a new HR information system, improving data management and accessibility.
- Engaged in continuous professional development, attending workshops and conferences to stay abreast of HR best practices.
- Coordinated team meetings, fostering collaboration and ensuring relevant participants contributed effectively.
- Managed POP and quotation requests through BILL SMART system, ensuring seamless workflow and accurate documentation.
- Collaborated with suppliers to resolve queries and maintain effective communication, enhancing relationship management.
- Payment Management, controlling and ensuring all payments are made within agreed terms.
- Reconciliation, Monthly reconciled supplier statements with company records, identifying and resolving discrepancies by following up with internal teams and suppliers.
- Procurement, making sure purchase requests are created correctly and approval is obtained before selecting suppliers.
- Bookkeeping, as we are a client with SANRAL, we load BEE Certificates and record all accurate transactions.
Receptionist
VEA road maintenance and civils
03.2024 - 02.2025
- Greeted and assisted visitors upon arrival at the office.
- Handled queries and complaints via phone, email, and correspondence, providing timely resolutions to enhance customer satisfaction.
- Transferred and directed calls to appropriate personnel.
- Managed telecommunication systems to facilitate effective internal and external communication.
- Keeping and maintaining an electronic and physical filing system.
- Recorded and conveyed messages to appropriate team members in the office and on-site.
- Managing boardroom availability for meetings and training.
- Managing stock and quotations for the standard items needed for the office. Eg stationery
- Maintained regular communication with suppliers, ensuring timely deliveries and optimal stock levels.
- Managing food supplies at the offices.
- Process purchase orders with the Bill Smart system.
- Data (financial) capturing of proof of payment and purchasing.
Admin assistant (temporary)
Sebetsa Consulting Services (pty)ltd
03.2023 - 02.2024
- Maintained and organised company filing system for efficient retrieval of important documents.
- Captured and organised data to ensure accurate record-keeping for enhanced accessibility.
- Scheduled client visits to ensure timely meetings.
- Scanning, copying, and printing documents.
- Arranging course materials for training facilitators going for site visits.
- Implemented company policies and monitored activities while updating company calendar to coordinate events effectively.
Retail Cashier
SHOPRITE AT MAMS MALL
PRETORIA | GA | Box | 0001, South Africa
06.2022 - 12.2022
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Updated daily records to ensure accurate tracking of sales and payment totals.
- Scanned and weighed goods to calculate product costs.
- Delivered exceptional customer service, fostering a positive shopping environment.
- Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
- Assisted customers with product inquiries and specific item requests, delivering knowledgeable product advice.
- Resolved customer queries and complaints with empathy, providing practical solutions to enhance satisfaction.
- Maintained clean, tidy and organised checkout areas.
- Assisted in stock management, including shelf replenishment and inventory checks.
- Worked extra shifts to provide necessary staffing during busy hours. shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
Education
Diploma - Human Resource Management Practice
Rosebank College
Braamfontein Centre, 23 Jorissen St, Braamfontein01-2022
Grade 12 (Matric) -
SJ Van Der Merwe
lebowakgomo zone B Limpopo01-2019
Skills
- Time management & prioritisation –HRIS proficiency- Ability to analyse statistics-
- Good communication skills- excellent interpersonal skills- Works under pressure
- Self-motivationmotivated
- Problem-solving – confidence – Perseverance and motivation- Customer service
- Data management
- Conflict management
- Onboarding coordination
- Talent development
Languages
English
Advanced
C1
sepedi
Proficient
C2
Afrikaans
Intermediate
B1
REFERENCES
- James Lowe, Talent and Culture Lead, contact details: 062 098 0954, HR Manager
- Welheminah Chokoe, Training Facilitator, 072 768 3169, Sebetsa Consulting Services
- Tebogo Molope, Lecturer, 071 176 344, Rosebank College
PERSONAL DETAILS
- Race : African
- Health Status : Good (No disabilities)
Timeline
HR Administrator
VEA Road Maintenance and Civils
02.2025 - Current
Receptionist
VEA road maintenance and civils
03.2024 - 02.2025
Admin assistant (temporary)
Sebetsa Consulting Services (pty)ltd
03.2023 - 02.2024
Retail Cashier
SHOPRITE AT MAMS MALL
06.2022 - 12.2022
Diploma - Human Resource Management Practice
Rosebank College
Grade 12 (Matric) -
SJ Van Der Merwe