Mable Tshegofatso Tlou
Mamelodi East
Summary
Dedicated and detail-oriented administrative professional with experience in a hospital environment, seeking to contribute as a Secretary within the Paediatrics Department. Committed to delivering efficient secretarial and office administration support, maintaining confidentiality of patient information, and ensuring smooth coordination of departmental activities.
Overview
2
2
years of professional experience
Work History
Secretary Intern
Steve Biko Academic Hospital
07.2025 - 11.2026
- Provided comprehensive secretarial and administrative support within a hospital environment
- Managed telephone communications and directed enquiries to relevant personnel
- Assisted with scheduling and confirming appointments
- Maintained and updated filing systems for patient and administrative records
- Typed, compiled, and distributed reports and official documents
- Coordinated and recorded staff leave, study leave, and overtime submissions
- Collected, recorded, and submitted departmental reports to Labour Relations and Quality Assurance
- Assisted in capturing and reporting Patient Safety and Patient Management Incidents
- Organised and maintained managerial documentation and records
- Supported administrative processes related to Performance Development Management Systems
- Ensured confidentiality of sensitive patient and staff information
- Assisted with general office coordination and administrative duties
Shop Assistant / Cashier
Shoprite U-Save
08.2024 - 11.2024
- Delivered excellent customer service and handled enquiries professionally
- Operated cash register and processed transactions accurately
- Managed stock control, merchandising, and store organization
- Maintained cleanliness and compliance with health and safety standards
- Assisted with resolving customer complaints and queries
- Monitored store activities and reported risks
Education
Public Management (N6) -
Tshwane North TVET College
01.2023
National Senior Certificate (Grade 12) -
Ribane Laka High School
01.2021
Skills
- Strong organisational and planning skills
- High level of attention to detail
- Ability to meet deadlines and manage multiple tasks
- Flexible and willing to go the extra mile
- Reliable
- Self-motivated
- Professional
- Able to handle confidential and sensitive information responsibly
References
- Ms Lavhelesani Nyadzani
Supervisor
Steve Biko Academic Hospital
072 429 3765
- Ms Muriel Ntshudisane
Supervisor
Steve Biko Academic Hospital
063 292 7184
- Ms Kedibone
Manager
Shoprite U-Save
060 889 7570
Timeline
Secretary Intern
Steve Biko Academic Hospital
07.2025 - 11.2026
Shop Assistant / Cashier
Shoprite U-Save
08.2024 - 11.2024
Public Management (N6) -
Tshwane North TVET College
National Senior Certificate (Grade 12) -
Ribane Laka High School