Summary
Overview
Work History
Education
Skills
Timeline
Generic
MABITLE MOROBE

MABITLE MOROBE

Summary

Highly skilled and detail-oriented Command Centre Operator with three years of experience in Application Performance Monitoring and incident response. Proficient in operating both software and hardware, with strong communication and problem-solving abilities. Adept at working under pressure, demonstrating resilience, and maintaining efficiency in high-stress environments.

Recognized for leadership capabilities, I was promoted to Second-in-Command (2IC) within my team, gaining valuable experience in team management and decision-making. Committed to continuous learning and professional growth, I seek opportunities to further develop my expertise and contribute meaningfully to an organization. Strong interpersonal skills and the ability to prioritize tasks effectively ensure seamless operations and collaboration within a team-oriented environment.

Overview

13
13
years of professional experience

Work History

Command Centre Operator (2IC)

LTIMindtree
04.2022 - Current
  • AROCC Operations
  • Application Performance Monitoring
  • Incident Management and Escalation

Educational Assistant

Regolotswe Secondary School
11.2021 - 03.2022
  • Supported student learning objectives through personalized and small group assistance
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security
  • Processed software and hardware by coordinating user setups, installations, and upgrades

Account Manager

Attie Ludick Shell
01.2015 - 08.2016
  • Completed inventory counts and ordered merchandise
  • Mentored new team members on POS system operation, customer service strategies, and sales goals
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance

Account Manager

Video Town
03.2012 - 12.2012
  • Maintained energy and enthusiasm in a fast-paced environment
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
  • Offered friendly and efficient service to all customers, handling challenging situations with ease

Education

Bachelor of Commerce - Information Systems

North West University
10-2021

Skills

    Soft Skills

  • Communication
  • Interpersonal
  • Problem-Solving & Critical Thinking
  • Work Ethic & Attitude
  • Professionalism & Personal Growth
  • Technical Skills

  • Grafana
  • Nagios
  • CA UIM
  • New Relic
  • App Dynamics
  • Solarwinds
  • Opsgenie
  • Thousand Eyes

Timeline

Command Centre Operator (2IC)

LTIMindtree
04.2022 - Current

Educational Assistant

Regolotswe Secondary School
11.2021 - 03.2022

Account Manager

Attie Ludick Shell
01.2015 - 08.2016

Account Manager

Video Town
03.2012 - 12.2012

Bachelor of Commerce - Information Systems

North West University
MABITLE MOROBE