Summary
Overview
Work History
Education
Skills
References
PERSONAL ATTRIBUTES
Timeline
Generic

Mabanga Ntembeko

ASSISTANT MANAGER: HUMAN RESOURCES MANAGEMENT
Port Elizabeth

Summary

Dedicated and passionate HR Manager with over 15 years of comprehensive experience in Human Resources Administration. Currently serving as an Assistant Director: Recruitment and Selection since February 2023, with a total of 15+ years of expertise in all HR subcomponents, including Recruitment & Selection, Service Conditions, HR Development, and Employee Wellness. Transitioned from Personnel Officer to senior HR roles, with extensive background working within the Eastern Cape Department of Health and the South African Social Security Agency under Social Development. Proficient in HR administration procedures, strategic planning, and organizational management. Committed to continuous professional development and staying abreast of the latest employment practices as dictated by DPSA and PSCBS resolutions. Skilled in PERSAL system and highly computer literate, with a strong focus on delivering efficient HR services.

Overview

17
17
years of professional experience
5
5
years of post-secondary education
4
4
Languages

Work History

Assistant Director: Recruitment & Selection

Department of Agriculture
02.2023 - Current
  • Facilitate the end-to-end recruitment and selection process, including supporting the development of annual recruitment plans aligned with departmental priorities and liaising with stakeholders to ensure funding availability.
  • Coordinate verification of posts, implement recruitment procedures, oversee reference checks, verify qualifications with SAQA, and conduct departmental interviews.
  • Ensure HR information related to recruitment activities is accurately maintained and updated on PERSAL.
  • Conduct research to improve recruitment and selection processes, prepare regular reports, and present findings to management.
  • Maintain and update vacancy databases, providing statistical insights and reports on recruitment operations.
  • Support the administration of competency assessments by facilitating their implementation, applying relevant directives, and developing reports on assessment outcomes.
  • Analyze recruitment policies to identify gaps, conduct research for policy development, and assist in reviewing and distributing draft policies.
  • Manage resources within the section in line with legislative and departmental policies, maintaining high standards of quality, timeliness, and efficiency.
  • Delegate tasks based on staff potential, provide guidance, coaching, and training to promote development.
  • Oversee the development and review of job descriptions, work plans, and Personal Development Plans (PDPs), and monitor employee performance through regular assessments.
  • Ensure proper management and safekeeping of assets, and adherence to risk management, financial, and supply chain protocols within the section.

HR Practitioner (SL 8)

South African Social Security Agency (SASSA)
08.2021 - 01.2023

Human Resources Management

Responsible for overseeing all HR functions within the district to ensure efficient, compliant operations across recruitment, service conditions, development, and employee wellness.

· Recruitment & Selection

Lead the development and execution of integrated HR and recruitment plans aligned with departmental priorities. Oversee vacancy management, conduct workforce analysis, and ensure recruitment processes—including appointment approvals, suitability checks, onboarding, and file management—are efficiently executed. Facilitate quarterly person-to-post matching and staff verification, and conduct exit interviews to identify improvement areas.

· Service Conditions

Administer employee benefits such as housing allowances, awards, overtime, leave gratuity, pensions, and resettlement allowances. Manage budgets, oversee leave schedules, and ensure compliance with policies to prevent errors and grievances. Conduct quarterly leave audits and interpret relevant legislation and policies.

· Human Resource Development & Training

Implement and monitor the Performance Management and Development System (PMDS), including setting performance agreements, conducting reviews, and generating reports. Coordinate training programs, maintain training records, and oversee workplace skills plans. Facilitate induction programs and organize workshops on policy updates.

· Employee Wellness

Promote and implement wellness policies and programs to support employee health and psychosocial well-being. Manage wellness initiatives, referrals, and events, and serve as a communication link for wellness activities. Collaborate with regional offices to ensure effective employee support.

Human Resources Practitioner

South African Social Security Agency (SASSA)
03.2015 - 07.2021

Human Resources Management

Responsible for overseeing all HR functions within the district to ensure efficient, compliant operations across recruitment, service conditions, development, and employee wellness.


· Recruitment & Selection

Lead the development and execution of integrated HR and recruitment plans aligned with departmental priorities. Oversee vacancy management, conduct workforce analysis, and ensure recruitment processes—including appointment approvals, suitability checks, onboarding, and file management—are efficiently executed. Facilitate quarterly person-to-post matching and staff verification, and conduct exit interviews to identify improvement areas.


· Service Conditions

Administer employee benefits such as housing allowances, awards, overtime, leave gratuity, pensions, and resettlement allowances. Manage budgets, oversee leave schedules, and ensure compliance with policies to prevent errors and grievances. Conduct quarterly leave audits and interpret relevant legislation and policies.


· Human Resource Development & Training

Implement and monitor the Performance Management and Development System (PMDS), including setting performance agreements, conducting reviews, and generating reports. Coordinate training programs, maintain training records, and oversee workplace skills plans. Facilitate induction programs and organize workshops on policy updates.


· Employee Wellness

Promote and implement wellness policies and programs to support employee health and psychosocial well-being. Manage wellness initiatives, referrals, and events, and serve as a communication link for wellness activities. Collaborate with regional offices to ensure effective employee support.

HR Practitioner

EC Department of Health - Joe Gqabi District (Senqu Sub District)
07.2010 - 02.2015
  • Implemented and communicated operational plans within the sub-directorate, fostering team support and understanding.
  • Ensured compliance with relevant policies, procedures, and legislation governing public service.
  • Organized and coordinated unit activities, monitored operations, and supervised staff development through mentoring and training.
  • Managed leave administration, discipline, and maintained a positive working environment.
  • Signed annual work plans with staff and conducted quarterly performance reviews.
  • Administered functions related to service benefits and conditions of employment, including PERSAL transactions, leave management, and benefits processing.
  • Managed termination, transfer, acting appointments, and drafted submissions for IOD and other HR processes.
  • Managed personnel and salary administration, ensuring effective staff management according to approved structures.
  • Liaised with stakeholders and prepared monthly, quarterly, and annual HR reports.
  • Approved PERSAL transactions and facilitated filling of critical and vacant funded posts.
  • Managed HR functions within budget, including recruitment logistics and resettlement expenses.
  • Ensured implementation of OSD for eligible personnel and maintained regular reports on unit performance.

Personnel Officer

EC Department of Health - Joe Gqabi District (Maletswai Sub District)
06.2008 - 06.2010
  • Job Title – Personnel Officer
  • Period: June 2008 – June 2010

Education

National Diploma - Human Resources Management

Walter Sisulu University for Technology and Science
01.2004 - 12.2006

N5 Certificate - undefined

Ikhala Public FET College
01.2002 - 12.2003

Skills

  • Technical proficiency
  • Clear written communication
  • Professional phone communication
  • Client support
  • Effective time management
  • Guidance and support skills
  • Effective verbal communication

References

Mr. L. Stowman  
Deputy Director: Human Resources Administration  
Department of Agriculture (DoA)  
Phone: 040 602 5962  
Email: llewellyn.stowman@ecagriculture.gov.za

Mr. S. Rani
Admin Support Manager (Corporate Services)  
SASSA  
Phone: 084 408 2056  
Email: SibisisoRA@sassa.gov.za


Mr. H. T. Ramncwana
Deputy Director: HRM (EC Health)  
Phone: 083 337 8175 / 083 572 3311  
Email: thabo.ramncwana@echealth.gov.za

PERSONAL ATTRIBUTES

  • Ability to deliver under pressure
  • Excellent computer and report writing skills
  • Ability to communicate with people at all levels
  • Honest and hard-working
  • Willingness to learn new ways of doing things
  • Excellent time management skills
  • Excellent networking skills
  • Good technology skills
  • Fluent in 3 languages which assists with communicating with different stakeholders
  • Open to criticism as it assists me with turning the negative criticism into my strengths

Timeline

Assistant Director: Recruitment & Selection

Department of Agriculture
02.2023 - Current

HR Practitioner (SL 8)

South African Social Security Agency (SASSA)
08.2021 - 01.2023

Human Resources Practitioner

South African Social Security Agency (SASSA)
03.2015 - 07.2021

HR Practitioner

EC Department of Health - Joe Gqabi District (Senqu Sub District)
07.2010 - 02.2015

Personnel Officer

EC Department of Health - Joe Gqabi District (Maletswai Sub District)
06.2008 - 06.2010

National Diploma - Human Resources Management

Walter Sisulu University for Technology and Science
01.2004 - 12.2006

N5 Certificate - undefined

Ikhala Public FET College
01.2002 - 12.2003
Mabanga NtembekoASSISTANT MANAGER: HUMAN RESOURCES MANAGEMENT