Maanda Dzivhani
Petrol Attendant
Musina
Summary
Skilled in problem-solving and mechanical tasks, I enhanced customer satisfaction and team productivity at Maanda Tyres Services. Demonstrating strong leadership and customer relations, I effectively resolved conflicts and ensured efficient operations, significantly contributing to a positive working environment and client loyalty.
Overview
15
15
years of professional experience
Work History
Petrol Attendant
Limpopo Shell Ultra City
11.2022 - Current
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Pumped gas for guests and took payments.
- Resolved customer complaints promptly and professionally to enhance customer loyalty and increase client base.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
Supervisor
Maanda Tyres Services
06.2010 - 10.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Education
Diploma In Business Management - Business Studies
Rosebank College
Johannesburg Skills
Proper driving skills
Timeline
Petrol Attendant
Limpopo Shell Ultra City
11.2022 - Current
Supervisor
Maanda Tyres Services
06.2010 - 10.2021
Diploma In Business Management - Business Studies
Rosebank College
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