Lynn Elizabeth Babu
Executive Personal Assistant | Office Manager
Midrand
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
24
24
years of professional experience
5
5
Certifications
2
2
Languages
Work History
Office Manager
Signium Africa
01.2025 - 06.2025
- Streamlined office operations, improving workflow efficiency and reducing supply gaps by 30%
- Managed financial processes via Xerox including petty cash and invoice tracking
- Coordinated boardroom logistics, executive diary planning, and new hire onboarding
- Maintained digital audit-ready records, managed IT assets, and led wellness initiatives
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Executive Personal Assistant
Old Mutual Limited
05.2015 - 02.2024
- Provided high-level executive support across multiple leadership transitions, including:
- Acting as Executive Personal Assistant to the Managing Director for 6 months during recruitment of a permanent EPA.
- Supporting the incoming Managing Director for Corporate for 3 months to ensure operational continuity.
- Overseeing handovers between outgoing and incoming Managing Directors, managing outstanding actions and follow-ups.
- Regularly provided leave cover for Executive Personal Assistants, ensuring seamless coordination within the MD's office.
- Accompanied executives to Exco (Executive Committee) meetings for 4 years, proactively addressing logistical needs and offering strategic administrative support.
- Supported senior executives including the CFO, General Manager of EB Solutions, and Head of Strategy & Innovations.
- Managed complex national and international travel logistics, including visa processing and foreign exchange arrangements.
- Prepared high-quality reports, business presentations, dashboards, and comprehensive Exco packs.
- Handled procurement card reconciliations, monthly claims, and vendor communications.
- Served as the central point of contact for senior leadership across multiple business units.
- Coordinated cross-functional meetings, town halls, conferences, and team-building events.
- Administered internal platforms such as Wazuko and contributed to change management initiatives.
- Maintained confidential HR documentation, including staff records and salary-related files.
- Facilitated effective communication between executives and their direct reports through timely correspondence management.
- Prepared meeting agendas and materials to ensure productive discussions during board meetings or executive sessions.
Receptionist & Training Coordinator
Body Therapy
10.2014 - 04.2015
- Managed front-desk operations, scheduled appointments, and welcomed clients, ensuring a seamless customer experience.
- Coordinated internal training sessions and tracked staff certifications to maintain service quality standards.
- Handled daily administrative tasks including stock control, invoicing, and filing using MS Office tools.
- Supported marketing efforts by organizing wellness events and maintaining client communication via email and phone.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Nail Technician & Ad-Hoc Administrator
Babulicious Nail Bar
02.2013 - 09.2014
- Provided professional nail care services including manicures and pedicures to a regular client base.
- Delivered ad-hoc administrative support, including typing, formatting, and editing documents for individuals and small businesses.
- Maintained appointment schedules and client records, supporting smooth day-to-day operations.
- Managed stock levels of beauty supplies and handled basic cash transactions, ensuring efficient service delivery.
- (Own business)
- Established strong client relationships through exceptional customer service and communication skills.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
Personal Assistant, Retail Affluent Division
Nedbank Limited
09.2012 - 01.2013
- Provided administrative support to 7 senior managers including travel and calendar management
- Handled incoming calls, correspondence, and organized stakeholder meetings
- Maintained strict document filing standards (electronic & hard copy)
- Coordinated internal communications and weekly management briefings
- Liaised with vendors for office equipment and internal logistics
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
Executive Assistant | Administrative Support
Old Mutual Limited
10.2007 - 08.2012
- Provided direct support to senior executives and business units.
- Coordinated travel, procurement, reporting, and internal communication.
- Managed events, schedules, and confidential records.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Professional Assistant
Leaders Unlimited / Korn-Ferry International
07.2005 - 09.2007
- Scheduled assessments and managed candidate documentation and profiling
- Coordinated interview logistics, travel, and meeting venues
- Created job specifications, reference materials, and follow-up correspondence
- Acted as receptionist, call handler, and event organizer for internal training and networking events
- Managed vendor relationships, invoicing, and database tracking
- Collaborated with colleagues and support staff to maximize team efficiency.
- Monitored partner performance and provided feedback on areas of improvement.
- Supported executive staff by managing calendars, scheduling appointments, and coordinating travel arrangements for business trips.
- Provided critical support during high-pressure situations or emergencies, ensuring continuity of operations and minimizing disruptions to business activities.
Training Coordinator | Personal Assistant
Trans Hex Operations Limited
08.2001 - 02.2005
- Coordinated internal/external training programs and vendor contracts
- Scheduled training, produced certificates, and maintained budget reporting
- Arranged travel and accommodation for facilitators and delegates
- Supported internal reporting, exhibition planning, and record-keeping systems
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Facilitated communication between trainers and participants before and after sessions to ensure clear expectations and follow-up support were provided as needed.
Education
Diploma - Biblical Studies (1st Year)
Church of God International Bible College
Cape Town 04.2001 -
Certificate - Transformation Acts 20/20 (Bridging Course)
Church of God International Bible College
Cape Town, South Africa 04.2001 -
Life/NLP & Professional Coaching Certificate - Coaching
School of Life, ICR Accredited
Pretoria, South Africa01-2021
National Senior Certificate - Matric
Ravensmead Senior Secondary School
Cape Town, South Africa01-1997
Skills
Analytical problem solving
Effective diplomatic communication
Scheduling and travel logistics management
Relationship management
Confidential filing
Upholds professional standards
Collaborative teamwork
Client relations
Administrative coordination
Office operations management
Detail-oriented data management
Expense management
Accomplishments
- Coordinated corporate events including Limelight Awards (2009–2010) and Busk-Aid (2006–2007)
- Recognized for improving turnaround time for reporting and document retrieval by 50%
- Successfully supported multiple C-suite leaders across Finance, Strategy, and Development departments
- Promoted from PA to senior managerial support roles within Old Mutual
Certification
Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
FREELANCE BUSINESS
- Nail Technician (Part-Time)
- Feb 2013 – Sep 2014
- Specialize in acrylic, sculpture, gel nail sets, manicures and pedicures
- Provide customized treatments with a loyal client base
- Maintain service standards, hygiene, bookings, and salon stock
Timeline
Office Manager
Signium Africa
01.2025 - 06.2025
Executive Personal Assistant
Old Mutual Limited
05.2015 - 02.2024
Receptionist & Training Coordinator
Body Therapy
10.2014 - 04.2015
Nail Technician & Ad-Hoc Administrator
Babulicious Nail Bar
02.2013 - 09.2014
Personal Assistant, Retail Affluent Division
Nedbank Limited
09.2012 - 01.2013
Executive Assistant | Administrative Support
Old Mutual Limited
10.2007 - 08.2012
Professional Assistant
Leaders Unlimited / Korn-Ferry International
07.2005 - 09.2007
Training Coordinator | Personal Assistant
Trans Hex Operations Limited
08.2001 - 02.2005
Diploma - Biblical Studies (1st Year)
Church of God International Bible College
04.2001 -
Certificate - Transformation Acts 20/20 (Bridging Course)
Church of God International Bible College
04.2001 -
Life/NLP & Professional Coaching Certificate - Coaching
School of Life, ICR Accredited
National Senior Certificate - Matric
Ravensmead Senior Secondary School