Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Additional Information
Awarded National colors - SPRINGBOK for ice skating (speed skating) 1984,1985
Timeline
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Lynne Foord

Lynne Foord

Online English Teacher/Sales Team Leader
Port Elizabeth

Summary

Friendly and outgoing Online English Teacher works with children or adults on grammar, syntax, literature and writing. Adept at planning individual and group classes or using pre-written lessons. Dedicated to improving reading skills and writing abilities for students. Successful at teaching classes via pre-recorded video and live conferencing. Well-versed in English language rules, idioms and standard practices. Knowledgeable about working with international students. Veteran Educator offering 5+ years of English instruction experience. Excellent communication, relationship-building and organizational skills. Strong command of online learning management systems, with skill in developing engaging curriculum to foster student engagement and comprehension. Versed in lesson-planning and implementation of innovative instruction resources.

Overview

18
18
years of professional experience
11
11
years of post-secondary education
1
1
Certification
1
1
Language

Work History

Online English Teacher

Babellive
Berlin, Germany
03.2022 - Current
  • Used pre-written curriculum to teach students English via remote video conferencing.
  • Reviewed homework assignments to better gauge students' learning progress and grasp of new concepts.
  • Prepared and implemented lesson plans covering required course topics.
  • Administered assessments and standardized tests to evaluate student progress.
  • Gently corrected student pronunciation and grammar to improve conversation skills.
  • Maintained schedule of appointments and worked up to 20 hours each week.
  • Worked with administrators on behavioral issues to support needs of students.

Online English Teacher

LikeABC
Port lizabeth
11.2018 - Current
  • Used pre-written curriculum to teach students English via remote video conferencing.
  • Reviewed homework assignments to better gauge students' learning progress and grasp of new concepts.
  • Prepared and implemented lesson plans covering required course topics.
  • Administered assessments and standardized tests to evaluate student progress.
  • Worked with students between ages 4 and 18 on grammar, pronunciation and sentence construction.
  • Worked with administrators on behavioral issues to support needs of students.
  • Planned coursework to introduce students to important literature.
  • Helped students develop important learning skills and good study habits useful in trade school or college education.
  • Cultivated relationships with parents for complete support network.
  • Kept classroom organized, clean and safe for students and visitors.
  • Explored and implemented innovative use of technology in language education.
  • Supported student skill development in alignment with personal and academic goals.
  • Attended department meetings to develop and update course curricula.

Customer Support Supervisor

Shatterprufe
Port Elizabeth, Gauteng And Port Elizabeth. South Africa
10.2000 - 10.2014
  • Employed comprehensive benchmarks to establish and monitor customer service standards.
  • Assisted team members in resolving customer satisfaction issues.
  • Enforced adherence to legal and company policies and procedures and reported to management related gaps in training or compliance.
  • Verified accurate data entry and maintenance of information in SAP CRM system.
  • Monitored employees' productivity, accuracy and adherence to defined processes by using dashboards and other reporting tools to enable proactive action on delays compromising customer care.
  • Empowered and motivated employees via regular feedback to team members.
  • Led and executed customer support team strategy to reach company support goals.
  • Managed department call volume of 50 calls per day and coordinated department schedules to maximize coverage during peak hours.

Education

High School Diploma -

Johan Jurgens Commercial High
Springs. Gauteng. South Africa.
01.1970 - 11.1974

Marketing And Sales

IMM Marketing Diploma - Damelin College
Gauteng. South Africa
03.2007 - 09.2009

BBA - Education

Nelson Mandela Metropolitan University
Port Elizabeth. Eastern Cape. South Africa
03.1991 - 11.1994

Skills

Attention to Detail

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Accomplishments

  • Supervised team of 11 staff members.
  • Documented and resolved logistic issues which led to on time customer deliveries.
  • Achieved winning best On Time Manufacturer and delivery award in 2013 for efficiency.

Certification

TEFL Certificate - 120 hours

Interests

Reading Environmental issues

Additional Information

I am extremely patient individual and applaud myself on using my life experiences and work experience to be successful and confident in my abilities regardless of my age. I am extremely reliable, honest and goal orientated. I have advanced English skills and enjoy communicating with people from all parts of the world and walks of life. I have outstanding time management and communication skills. I would be an asset to any Company in the right position.

Awarded National colors - SPRINGBOK for ice skating (speed skating) 1984,1985

I had been ice skating since a young child of 3 years old. As I got older I became interested in speed skating which at that time was a new sport to South Africa. I had always enjoyed athletics at school and was elated at being able to combine both, athletics and ice skating. I was chosen to be a part of the first National Speed skating team in South Africa in 1984 and 1985. We competed against a British team and European team in South Africa and we traveled to Oslo to take part in a National competition in 1985. I regard this accomplishment with much pride.

Timeline

Online English Teacher

Babellive
03.2022 - Current

Online English Teacher

LikeABC
11.2018 - Current

Marketing And Sales

IMM Marketing Diploma - Damelin College
03.2007 - 09.2009

Customer Support Supervisor

Shatterprufe
10.2000 - 10.2014

BBA - Education

Nelson Mandela Metropolitan University
03.1991 - 11.1994

High School Diploma -

Johan Jurgens Commercial High
01.1970 - 11.1974
Lynne FoordOnline English Teacher/Sales Team Leader