LYNNE BEHAGG

• General Office Administration
• Data Entry
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Developed comprehensive digital database for ease of communication with staff, volunteers and supporters via Social Media platforms
• Managed executive travel arrangements, optimizing itineraries for cost-effectiveness and time management.
• Implemented digital document management system, reducing paper waste and promoting environmental sustainability.
• Maintained confidentiality of sensitive information, adhering to strict data protection policies..

• Handled confidential and sensitive information with discretion and tact.
• Managed calendars, scheduling meetings and appointments and coordinating travel arrangements.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Processed travel expenses and reimbursements for management group.
• Streamlined communication by managing emails, phone calls, and scheduling appointments.
• Answered high volume of phone calls and email inquiries.
• Screened calls and emails and responded accordingly to support executive correspondence.
• Enhanced productivity by organizing travel arrangements and coordinating accommodations for management
• Assisted in the development of company policies and procedures, contributing to a more organized work environment.
• Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
• Maintained strict confidentiality of sensitive information, upholding company's privacy policies and ethical standards.
• Streamlined office operations, leading to more organized environment by implementing digital filing systems.
• Coordinated international travel arrangements, ensuring seamless logistics for team attending global conferences.
• Updated and maintained confidential databases and records.
• Took notes and dictation at meetings.
• Screened personal and business calls and directed to appropriate party.

General PA / Executive Assistant and Office Administration duties

General Office Administration duties

General Office Administration duties

• Performed internal audit on rough diamond stocks.
• Identified and reported audit issues.
• Produced audit reports.